customer complained about SK Jewellery

[Apex01]

Discoloration issue.
from gold color to silver color.


quote from video description:

Poor quality 24K gold pig pendant and necklace by SK Jewellery which discolored from gold to silver.

SK outlet deny manufacturing defects and pin fault on customer mishandling with acid or mercury contamination in a household environment.
SK Jewellery insisted that customers bear repair costs amounting $100 or else give back defective jewellery to customers.

Attached is the video with SK Jewellery Bugis outlet.

Credit: Kent Chew

 

[NeedHeIp]

what happened? the gold change color?

 

[Apex01]

what happened? the gold change color?

yes from gold color to silver


quote from video description:

Poor quality 24K gold pig pendant and necklace by SK Jewellery which discolored from gold to silver.

SK outlet deny manufacturing defects and pin fault on customer mishandling with acid or mercury contamination in a household environment.
SK Jewellery insisted that customers bear repair costs amounting $100 or else give back defective jewellery to customers.

Attached is the video with SK Jewellery Bugis outlet.

Credit: Kent Chew

 

[bigbadber]

24K gold can become like that?

What can their magical $100 repair do?

Change it to platinum?

 

[XuishX]

Hoseh Liao . SK have to explain soon

白金，白金。

Silver means silver la , what is white gold

 

[savoirex]

real or fake 24K? 24K is the purest gold riao leh...huai pure gold rooks rike silver

 

[edmwftw]

from gold color to silver


quote from video description:

Poor quality 24K gold pig pendant and necklace by SK Jewellery which discolored from gold to silver.

SK outlet deny manufacturing defects and pin fault on customer mishandling with acid or mercury contamination in a household environment.
SK Jewellery insisted that customers bear repair costs amounting $100 or else give back defective jewellery to customers.

Attached is the video with SK Jewellery Bugis outlet.

Credit: Kent Chew

Assuming the 24K Gold pig is solid gold, how can solid gold change to silvery colour?

So their $100 'repair' costs is to re-plate to gold colour? LMAO.

This jewelry industry ish really Black Dark.

 

[twinkle07]

tot 24k ish like pure gold leh
how to fade

 

[week3nd]

Only heard of white gold turning gold then need to replate, never heard of the reverse. Unless is gold plated...

 

[PlayDough]

SK is another rubbish brand in Singapore. Buy from Chow Tai Fook if you want quality gold in Singapore.

 

[Sylar22]

Nearly bought their gold pixiu.

 

[VEF888]

TS, you sure the bracelet is 24K gold? that means it's pure gold which is very soft,
usually it's gold and some other metal (which results in discolourations.

 

[zohn1999]

I thought sometimes they mean the gold plating is 24k gold. Underneath is something else

 

[opteron]

plating spray is too thin, making it worn down lol

 

[Singapore金枪不倒]

What you expect? SK is low SES

 

[Apex01]

TS, you sure the bracelet is 24K gold? that means it's pure gold which is very soft,
usually it's gold and some other metal (which results in discolourations.

I didn't create that video. It's from a netizen.

So let's see how SK jewellery will explain for the discolouration. I don't think any customer will want to have gold jewellery becomes another color.

Quality issue?
Customer problem?

 

[needhelpbadlynow]

the piggy ish 999 de ma? moi saw like got printing at the piggy back 999

 

[needhelpbadlynow]

I didn't create that video. It's from a netizen.

So let's see how SK jewellery will explain for the discolouration. I don't think any customer will want to have gold jewellery becomes another color.

Quality issue?
Customer problem?

this kind just bring to 3rd party authorities to value lo see if the gold ish got problem or notch.

 

[ridiculous?]

in before for moi ish lee hua

 

[VEF888]

I didn't create that video. It's from a netizen.

So let's see how SK jewellery will explain for the discolouration. I don't think any customer will want to have gold jewellery becomes another color.

Quality issue?
Customer problem?

anyway, point was it might not even be 24K gold. it's gold + other metal, that's why it might "fade".
24K(pure gold) is too soft for jewellery.