Do Not Buy SAMSUNG FRIDGE!!!!

[Onlyevelynng]

We bought a Samsung double-door fridge in August 2018. More than 2 months ago, the freezer broke down. After repeatedly calling customer service, they came down once, made some adjustments and the freezer is still not working. The fridge started to break down too. We called again and again. They came down after a month and changed the compressor. However, it is not still not working. Currently, the fridge is not cold enough and the freezer is not working. The customer service person told us that the fridge is beyond repair and they can refund us the depreciated value of the fridge on condition that they have the purchase invoice. After giving them the purchase invoice, they now say that they can give us a discount code to purchase a new SAMSUNG fridge. We feel deceived and fatigued dealing with these SAMSUNG customer service staff. Is a $3000 double door fridge supposed to work for only 3 years 6 months? We understand that the warranty is only for a year. However, is it normal for a premium fridge to be deemed unrepairable after 3 years and 6 months? Why would anyone still want a repair code to buy a fridge that would only last such a short time?

 

[buttbERry]

simi model?

 

[FireEmblem]

Mine broke down just one month before warranty ended. Repaired and since then working well for past 6 years but if broke down abit later, have to get new already

 

[Kaylin]

i NEVER buy kimchi brand for my appliances coz they're just like their kpop - only look gd on the outside but not much substance. nx time go for sushi or continental brands.

 

[Evil_Boss]

We bought a Samsung double-door fridge in August 2018. More than 2 months ago, the freezer broke down. After repeatedly calling customer service, they came down once, made some adjustments and the freezer is still not working. The fridge started to break down too. We called again and again. They came down after a month and changed the compressor. However, it is not still not working. Currently, the fridge is not cold enough and the freezer is not working. The customer service person told us that the fridge is beyond repair and they can refund us the depreciated value of the fridge on condition that they have the purchase invoice. After giving them the purchase invoice, they now say that they can give us a discount code to purchase a new SAMSUNG fridge. We feel deceived and fatigued dealing with these SAMSUNG customer service staff. Is a $3000 double door fridge supposed to work for only 3 years 6 months? We understand that the warranty is only for a year. However, is it normal for a premium fridge to be deemed unrepairable after 3 years and 6 months? Why would anyone still want a repair code to buy a fridge that would only last such a short time?

call other people to repair la… f

 

[glarerder]

Mine broke down just one month before warranty ended. Repaired and since then working well for past 6 years but if broke down abit later, have to get new already

did the repair person come over to your house to repair on the spot or they move it back to their workshop?

 

[laopokcar_g]

Yes samsung fridge sucks big time

Mine broke down barely less than 4 years

Never again

 

[FireEmblem]

did the repair person come over to your house to repair on the spot or they move it back to their workshop?

Came to house

 

[Loser]

We bought a Samsung double-door fridge in August 2018. More than 2 months ago, the freezer broke down. After repeatedly calling customer service, they came down once, made some adjustments and the freezer is still not working. The fridge started to break down too. We called again and again. They came down after a month and changed the compressor. However, it is not still not working. Currently, the fridge is not cold enough and the freezer is not working. The customer service person told us that the fridge is beyond repair and they can refund us the depreciated value of the fridge on condition that they have the purchase invoice. After giving them the purchase invoice, they now say that they can give us a discount code to purchase a new SAMSUNG fridge. We feel deceived and fatigued dealing with these SAMSUNG customer service staff. Is a $3000 double door fridge supposed to work for only 3 years 6 months? We understand that the warranty is only for a year. However, is it normal for a premium fridge to be deemed unrepairable after 3 years and 6 months? Why would anyone still want a repair code to buy a fridge that would only last such a short time?

What model

 

[nachtsid.er]

So what fridge is good, Panasonic ?

 

[Hisashiburi]

Maybe u got a lemon fridge...

But fridges supposed to work for a long time
Don't buy American brands though.
GE/Whirlpool etc
They are really bad
Mine broke after maybe 15 years but my neighbour GE fridge broke only after 2 years

 

[PaprikaSG]

Always buy the extended warranty i.e. 1 to 1 replacement if defects.

 

[tankgunner]

can only buy their TV and phone only

 

[Lolicious]

never ever buy anything samsung except phone and tv. their fridge, aircon, washing machine, household applicances are really really lousy

 

[tauntme]

Heng I use sub-zero & wolf

 

[Walchwil]

my sushi fridge is 15 years old and still kicking

 

[savoirex]

ts, no one warned chiu when buying meh?

 

[stupid_donkey]

My samsung fridge still alive and kicking and no chance to use the 5 yr warranty...

 

[tJ3333]

Buy cheap fridge is like that one.

Next time buy fridge that is 5k and above. I hope you learned your lesson

 

[agent_719]

Tiagong Moogabong recommend Samsung fridge

her new house video use Samsung fridge