DocuPrint M205f cannot feed my paper

[simple_n_eazi]

Hi all
I have a DocuPrint M205f printer and recently wanted to print on a certificate paper which is thicker than usual paper. However, my printer just don't seem to be able to feed the paper. I tried changing the paper type in the settings to other types like lightweight cardstock but still cannot.
Please advise how can I print on the paper. Thank you.

 

[hlots123]

did u try the Priority Sheet Inserter (PSI), ref ur manual?
its looks kinda similar to my brother printers, when i print on cert paper...

 

[wacko]

when you hear the feeder trying to engage the paper, give the paper a firm push into the feeder.

 

[DarkBlue]

I also own this, the worst feeder ever known to man.

Retired due to feeder, not toner... that's a first.

 

[||||||||||]

Mine got a screeching sound every time it feeds.

Other than that working ok

 

[simple_n_eazi]

when you hear the feeder trying to engage the paper, give the paper a firm push into the feeder.

i tried to push it, still cannot feed.
Kind of disappointed that it can't even print a certificate paper.