‘Doing the ghosting themselves’: Complaints about matchmaking agencies in S’pore on the rise

[tripleme]

SINGAPORE – Complaints about matchmaking agencies here have crept up in the last few years, with clients saying that the companies became slow to respond after they paid for packages, leaving them to chase for dates.

Clients also said the agencies did not introduce suitable matches based on basic criteria they had specified, such as their religion and whether they want to have children, despite having paid thousands of dollars for these services.

One customer, who wanted to be known only as Mr Yang, paid dating agency Lunch Actually a non-refundable deposit of $324 for a promotional offer. It was supposed to include a free date even if he did not eventually sign up for a membership.

This free date offer was never fulfilled, said the 32-year-old, who works in the IT sector. The agency’s consultant ignored his texts about the date for over a month, until he filed a claim with the Small Claims Tribunals.

“It was very ironic, because they are a dating agency, but they are doing the ghosting themselves,” he said.

In response to queries from The Straits Times, Singapore’s consumer watchdog said it received 54 complaints about dating platform Love Group – which runs the Lovestruck dating brand – in 2024, up from 35 in 2023, 29 in 2022, and 24 in 2021.

For Lunch Actually, the Consumers Association of Singapore (Case) saw 36 complaints in 2024, up from 24 in 2023, 15 in 2022, and 17 in 2021.

https://www.straitstimes.com/singap...out-matchmaking-agencies-in-spore-on-the-rise

 

[fandango]

Just go for Vietnam wife lar. Dont waste time.

 

[twinbaby]

Correct I actually have been ghosted before as well. Take me two years to get a date

 

[Lareina]

This means cannot depend on anyone else to find a date. Not even paid agencies lol

 

[s-ghost]

according to a friend whom ah gui asked to intro her friend to me, she say don't need intro one, it will auto come when it's time

it has been 6 years

knn

 

[Ayumix6]

"One customer, who wanted to be known only as Mr Yang, paid dating agency Lunch Actually a non-refundable deposit of $324 for a promotional offer. It was supposed to include a free date even if he did not eventually sign up for a membership."
@mryang

 

[li9ht5peed]

mr yang, please come clean

 

[A Better Tomorrow]

Nowadays apps and traditional dating match companies cannot be trusted with good money paid.

Remember, Singles. You can never outsource your happiness to outsiders who are only looking out for your marnee without fair considerations

 

[Big Chicken]

BBFA money easy to cheat because they think with kkj.

 

[lifeisinforashock]

" Rachel (not her real name), 36, paid Lunch Actually nearly $3,000 for three dates in 2022. She did not expect to have to wait three months for a match.

She had gone to the agency for a shot at finding a life partner as she was “not getting any younger”, she said.

When the laptop repair manager was offered a date, she was matched with a man who did not have the only non-negotiable condition she specified – not wanting to have children. "

Not getting younger but not wating children = she lookin for ATM ?

 

[buttbERry]

stay as bbfa no such probs

 

[hctawsgs]

One customer, who wanted to be known only as Mr Yang, paid dating agency Lunch Actually a non-refundable deposit of $324 for a promotional offer.

@mryang , you looking for a wife?

 

[EJB]

$300 can go geylang many times.

Eventually all you want is to shiok, go for paid lor, why find a girl then have to spend $ on her, explain to her where you go, tell her where you want to go, meet friends etc... then she don't give you bang bang and you end up have to use hands?

 

[OutBreak]

Just go for Vietnam wife lar. Dont waste time.

Indeed, just ask Kurt Tay what is his agent. His wife so good never run away or chop his kkj.

 

[SkyNinja]

Lucrative business

 

[elf108]

Scam actually

 

[RinoaX]

"One customer, who wanted to be known only as Mr Yang, paid dating agency Lunch Actually a non-refundable deposit of $324 for a promotional offer. It was supposed to include a free date even if he did not eventually sign up for a membership."
@mryang

Maybe he went there and started spamming ChatGPT answers. Human date confirm cannot find one.

 

[tellyphone007]

Dating agency so good to earn one ah?

WHat are the profits?

 

[Sumimasen]

How come not book hotel liddat place cc as guarantee deposit then after confirmed found someone then pay the full amt to agency?

 

[charliebrown]

if one cannot find anyone outside, mostly likely they wont eben join all these event.
dunno why wanna waste $$.