Exchange M1 iPhone

[jownsftw]

Situation is like this. I bought iPhone 5 from a HWZ forumr last year.

I didn't manage to get the receipt, and when I call and SMS that bugger he don't want reply me with his IC and name details. Just keep ignoring.

Is there anyway I can do a exchange at M1 or QCD or something without his details?

My iPhone has been crashing for the past month. Like twice a week it will crash and I have to restore

 

[bagger 288]

1627.

10 chars

 

[jownsftw]

I don't want call in and talk to pinoys. Also wont understand half the things they say.

 

[Winston7222]

Would suggest that you go down to paragon M1 to talk nicely with the CSO, see if they are able/willing to help.

Else call/write to Apple to ask for help to resolve this warranty issue.

 

[Salapi]

Miraculously, it was a pinoy who helped me exchanged. Without receipt and not original owner.

She reprinted the receipt for us. 313 Somerset M1.

 

[jownsftw]

Miraculously, it was a pinoy who helped me exchanged. Without receipt and not original owner.

She reprinted the receipt for us. 313 Somerset M1.

313 also do iPhones uh? Like that then I go 313 try my luck later.

Now my situation got more complicated. The phone stuck in recovery mode, can't boot up. Say what need send iPhone in for 5 days.but I can't wait for so long.....

Sigh very complicated now.

 

[ahsiao80]

well TS since there is a solution you should sent it, dont wait until they not willing to help you...

 

[Salapi]

TS should have gotten his new phone. if not he would have came back here to say.

 

[jownsftw]

well TS since there is a solution you should sent it, dont wait until they not willing to help you...

if i wanted shoddy customer service, there's always samsung to help in that department

anyway, yeah i managed to get a replacement due to a major exception that i had to request from the manager at apple's cs hotline.

it was a 42min long conversation after which they created a case id with an exception for me.

then at M1 spent over an hour waiting also, cos initially they said same story and don't want exchange. after a bit of talk with slight anger, the manager finally agreed to check with apple about this, made me wait about 30mins i suppose?

after which he finally agreed to do an exchange for me.

my case was really an urgent one as i need the phone on friday for competition and simply can't leave it there for 5 days. i need it for testing purposes.

anyway, i went back to paragon.

 

[Parallels]

all is good people~ nothing to look here now~

and... grats jownsftw