green vertial line on screen

xavilee

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i was using 小红书 app watching video and i saw a green line. thought it was the video issue as previously clip was not having it.
but after i skip a few more video, the line is still there.
hence i stop the app and saw the line was appearing on my phone instead.
I'm using oppo reno 5g pro. anyone can advise how to fix the issue? i'm currently on color OS13.0
 

townman

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i was using 小红书 app watching video and i saw a green line. thought it was the video issue as previously clip was not having it.
but after i skip a few more video, the line is still there.
hence i stop the app and saw the line was appearing on my phone instead.
I'm using oppo reno 5g pro. anyone can advise how to fix the issue? i'm currently on color OS13.0
My Find X3 Pro also suddenly got I long vertical green line last night, no drop, no update and not expose to water, just appear like that.

Chat with Oppo support. was ask send to Novena Square Service Center as my set still under warranty.
 

ckling

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My Find X3 Pro also suddenly got I long vertical green line last night, no drop, no update and not expose to water, just appear like that.

Chat with Oppo support. was ask send to Novena Square Service Center as my set still under warranty.
Oh my wife one also like that, later got to try the service center
 

ckling

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Screen no stock got to wait for parts... Was given the reservation ticket.
 

ckling

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Thanks for update, I haven't got time to go down service center due to work.
Looks have to wait till next month.
I visited Novena one quite fast, Find series got special priority queue. My wife one is pink line..lol
 

ckling

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Today fixed liao, luckily got warranty, if not $515 🤣
 

ckling

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Thanks for update.

How long they took to replace the screen?

Are the data in the still intake or have to do factory reset?
1 hr, data intact, but advisable to backup just in case
 

daewood

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is oppo service centre steady to honour their warranty? worry like Samsung find excuses said there's a dent or scratch and warranty void, needa pay few hundred bugs to repair
 
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