[HELP] Malware / Spyware

ForumRider

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Hi guys.. need urgent help on this...
weeks ago i lent my wife my MBA to use for her personal usage.
Not sure what she did, after that incident, my SAFARI like gone bonkers.

Whatever website i went to, it will just open a new tab with those advertisement website.
I already cleared history and data and restart browser. But it still does not help.

I went online do a research on remedy but do not find any useful solution.
Do you guys have any idea how to reset or resolve my safari problem?

Thanks in ADVANCE!!
 

chenaz

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i always tot mac 90% of the time free from virus and *ware . now i am wrong.
 

derrickgoh

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i always tot mac 90% of the time free from virus and *ware . now i am wrong.
There is no use investing in a $1 million security system if you forget to activate the alarm or you accidentally leave your door open.

Likewise, we should be careful of sites we visit, what we click on and what we download.

Many a time the problem lies with the thing between the chair and the computer i.e. the user. :s13:
 

asriznet

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i always tot mac 90% of the time free from virus and *ware . now i am wrong.

I wouldn't discount 10% just because the threat is introduced by the user themselves.

Adwares don't just install by itself, the user needs to initiate the request. Most of the time the user just blindly clicks on links and install programs without investigating the credibility of the software.

"You sold a petroleum car, buyer comes back a week later to report engine fault and you only to find out buyer have been using diesel as fuel: who's fault?" ;)


Taken from AdwareMedic

Although AdwareMedic functions somewhat like anti-virus software, it’s important to understand that it is not anti-virus software! It does not remove any real malware – only adware. If you think you may be infected with actual malware, be aware that there is nothing that can reliably remove all malware. For more information, see The Safe Mac’s Mac Malware Guide and the article How to remove infected files.

It is also important to understand that AdwareMedic does not protect you against adware. AdwareMedic simply removes adware. Using AdwareMedic will not prevent you from being "infected" with adware again in the future. For that matter, neither will using anti-virus software; only a change in your online habits can keep you safe.

If you are leery of using unfamiliar software to remove a problem caused by downloading some other unfamiliar software - which is a perfectly reasonable thing, and is a precaution people should take more often - then you can follow the manual removal instructions in my Adware Removal Guide instead. This guide is kept in sync with everything AdwareMedic removes.

What is adware?

Adware is unwanted software that uses sneaky and dishonest methods to get installed on your computer, and then changes the behavior of your web browser. Once installed, it does things like injecting advertisements into web pages, causing pop-up windows or tabs to open to advertising sites, and changing your home page and/or search engine.

Although adware sounds like malware, there is a crucial difference: adware on the Mac has never been documented to involve keylogging, back doors or any other such malicious activities... just unwanted advertising. As such, most anti-virus software doesn't bother to detect most adware, and if it does, it doesn't do a very comprehensive job of detecting it. This is where AdwareMedic comes in - it detects the adware that anti-virus software doesn't.

Where did it come from?

The short answer: from an installer for some app you were tricked into downloading from an unsavory site. This may be a site like Download.com or Softonic, or a site offering streaming of "free" videos, or from a piracy site or torrent, or something else similar.

For more information on how to avoid this sort of thing in the future, see Mac Malware Guide : How do I protect myself?.
 

madcampus

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Nowadays surf internet very risky. There are so many scams, misleading links and so on. I wonder those young kids or those just hop on to the internet will be so vulnerable.
 

derrickli7

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I just got the same problem with my Brand new IMAC 5K recently. Apparently download an unzipping app from the wrong website. After that I google the problem and went with manual removing what could have caused it. And it was a adware. Have to be careful of downloading stuff online even if its a simple app. You can google for the manual removal instruction just to be sure that u have removed it.
 

asriznet

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I just got the same problem with my Brand new IMAC 5K recently. Apparently download an unzipping app from the wrong website. After that I google the problem and went with manual removing what could have caused it. And it was a adware. Have to be careful of downloading stuff online even if its a simple app. You can google for the manual removal instruction just to be sure that u have removed it.

Mind sharing what program that you downloaded caused this? Want to see if AdwareMedic signature updated to include that.

Or better if you can include the name of the .plist files that you removed manually.
 
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