House of Seafood customer says she found insect in dim sum, restaurant claims she staged photo

[iam7377]

https://www.asiaone.com/singapore/h...Social&utm_source=Facebook#Echobox=1667037034

 

[iam7377]

Tot this house of seafood has alot of saga in the past deh?

https://www.google.com/amp/s/mothership.sg/2021/06/house-of-seafood-punggol-crabs-walk//amp
https://mothership.sg/2019/10/punggol-restaurant-sorry-crab/

 

[lycanboy]

https://www.asiaone.com/singapore/h...Social&utm_source=Facebook#Echobox=1667037034

Free advertising

 

[PentelPaint]

Sic pic of customer to evaluate who right plox tks

 

[kitaeshi]

Jinhu says, According to 8world, the Singapore Food Agency (SFA) confirmed it had looked into the matter and found food safety lapses at the restaurant. SFA also said it would be taking action against the restaurant and added that it has reminded it to adhere to food hygiene standards.

 

[Water Bottle]

Their resturant always full house on weekends.

Business jin huat

 

[Atrina_Boy]

this house always lot of dai ji want

 

[kitaeshi]

Coz mostly tiong work there rite, their hygiene n our is a very big different..

 

[Alphas]

Tot this house of seafood has alot of saga in the past deh?

https://www.google.com/amp/s/mothership.sg/2021/06/house-of-seafood-punggol-crabs-walk//amp
https://mothership.sg/2019/10/punggol-restaurant-sorry-crab/

Many saga until got roaches in their food.

 

[discoburg]

this house always lot of dai ji want

I also say so.

 

[tfkmueh]

I would give the customer the benefit of the doubt.

The establishment by claiming such without proof show what kind of mentality they have.

 

[ToonBlue]

Jinhu says, According to 8world, the Singapore Food Agency (SFA) confirmed it had looked into the matter and found food safety lapses at the restaurant. SFA also said it would be taking action against the restaurant and added that it has reminded it to adhere to food hygiene standards.

So the restaurant anyhow ....

 

[popdod]

Then Restoran can sue mah if they think they have a strong case.

 

[KPO_SAHM]

https://www.asiaone.com/singapore/h...Social&utm_source=Facebook#Echobox=1667037034

No matter is intentionally or hygenie issues. ....
To prevent such matters ....nowadays many restaurants have many cctv installed

 

[leaving_footsteps]

Why I see siew mai on the plate but not on the receipt?

 

[zuoom]

Sue and counter sue.

 

[uniqlo]

https://www.asiaone.com/singapore/h...Social&utm_source=Facebook#Echobox=1667037034

francis ah francis u shot urself in the foot? ​

claimed kitchen very clean and then proceed to say they did a thoroughly cleaning of the kitchen, worse SFA came over and found food safety lapses LMAO​

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Restaurant's response to incident​

Speaking to 8world, the owner of the business Francis Ng apologised for the incident. He suggested however, that the insect did not come from the restaurant's kitchen.


"Our kitchens are very clean. The dim sum is placed in the steaming baskets and served, no problem at all."

Ng also shared that the restaurant is doing all they can to prevent similar incidents from happening again. It has cleaned its kitchen thoroughly and has sent its employees for food hygiene courses.

According to 8world, the Singapore Food Agency (SFA) confirmed it had looked into the matter and found food safety lapses at the restaurant. SFA also said it would be taking action against the restaurant and added that it has reminded it to adhere to food hygiene standards.

 

[pegaki]

Will avoid this house seafood at all cost!!!!!!!!

 

[Mitsui Hisashi]

Complain for what? I thought bugs are suitable for human consumption soon???? Got extra ingredients not happy?

 

[K202020K]

I would give the customer the benefit of the doubt.
The establishment by claiming such without proof show what kind of mentality they have.

Have to agree with you. Got saga yet still not in damage control mode, let the bad news spread far like a wild fire in peak summer. Really very very foolish management at the helm.