How to disable SingPass Face verification?

[Shutterfly]

Anyone know how to do that? And revert to just use password / OTP or device’s biometric authentication.

 

[rottingapple]

my Dad's phone was lost during hospital transfers. we got him a new phone number. after several tries and we finally managed to change his phone number in singpass. unfortunately, the singpass went haywire and the OTP page is missing from his singpass account, only left with the damn face verification which keeps denying my Dad from entering. very pak cek, the face verification page doesnt work, keep jumping to ' camera not detected screen'. and OTP page missing. Called singpass to resolve. Took a month to resolve. face verification page still there.

 

[Otokiru]

in IOS, top right gear icon (settings) -> Enabled Face ID, untoggle it.

 

[purplewave]

face/thumb is so easy

 

[harky]

ya now got this face thing...
for my mom one ......

 

[tankgunner]

Anyone know how to do that? And revert to just use password / OTP or device’s biometric authentication.

Why u want to do this?

 

[tatsit]

The face recognition zhun or not? If someone take my photo and point at the camera, does it recognize?

 

[Shutterfly]

in IOS, top right gear icon (settings) -> Enabled Face ID, untoggle it.

I am not referring to Face ID. That one is good and fast. Face verification is the one you need to align your face with blinking colored lights.

 

[Shutterfly]

Why u want to do this?

it is slow and troublesome? Phone biometric much faster

 

[Otokiru]

I am not referring to Face ID. That one is good and fast. Face verification is the one you need to align your face with blinking colored lights.

ohh that 1... i think thats mandatory

 

[Shutterfly]

face/thumb is so easy

I agree. That’s why I want to remove the SingPass own face verification

 

[tankgunner]

it is slow and troublesome? Phone biometric much faster

Oic

 

[Shutterfly]

ohh that 1... i think thats mandatory

It is not even one time right? Have to keep doing that for each login.

 

[whatheheck]

use otp still not satisfied, must go on to face recognition one


Read HWZ Forum Rules!

 

[batuchka]

my Dad's phone was lost during hospital transfers. we got him a new phone number. after several tries and we finally managed to change his phone number in singpass. unfortunately, the singpass went haywire and the OTP page is missing from his singpass account, only left with the damn face verification which keeps denying my Dad from entering. very pak cek, the face verification page doesnt work, keep jumping to ' camera not detected screen'. and OTP page missing. Called singpass to resolve. Took a month to resolve. face verification page still there.

eh i tot can go CC reset Singpass no? system change liao?

 

[rottingapple]

eh i tot can go CC reset Singpass no? system change liao?

the complication comes when my Dad is hospitalised, unable to make his way to CC to change singpass personally. it complicates the whole issue so he can only do videocalling. Hard to contact singpass. took one month to resolve the issue when singpass got back to us and verified through videocall verification.

 

[2Blogic]

face recognition, 1D 2D 3D

so many go face surgery cum out look the same badminton

use otp still not satisfied, must go on to face recognition one


Read HWZ Forum Rules!

 

[roses_are_rosie]

Anyone know how to do that? And revert to just use password / OTP or device’s biometric authentication.

Last time don't need now need....keep blink different color damm annoying especially the app turn max brightness

 

[Dopod007]

Oh dear, I was thinking of doing plastic to look like Andy Lau, now got to give up the idea liao with this stupid face verification

 

[PaulLevesque]

Check your settings