Hp laptop not charging?

[Magickiller9]

Anyone facing this issue? I got 2 HP laptop with 2 different charger. Just can't charge lei. It's not the battery or charger issue since I swop both. Tried a few solution doesn't work.

 

[ZrE0_Cha0s]

Is there any light on the power bricks?

 

[voltech]

Anyone facing this issue? I got 2 HP laptop with 2 different charger. Just can't charge lei. It's not the battery or charger issue since I swop both. Tried a few solution doesn't work.

Hi there,

You might want to check out the laptop required power adapter. Especially HP laptops, when used a wrong power adapter, most of the time lesser power, it will not charge or power on. Secondly, try removing the battery and press the power button a few times and hold it for about 10 secs interval. And try plugging the battery back in and see if it charges. Thirdly, it is possible that your laptop battery is spoilt/malfunction, hence the ability not to be able to charge. Lastly, it is possible the mainboard charging capability is also faulty. I experienced that with my Toshiba laptop.

Hope this helps.

 

[ykgoh]

Your power socket spoilt?

 

[Encrypted11]

There was a power cord recall last year affecting primarily Lenovo and HP AC adapters. The socket got safety issue, same supplier. I think is LS-15 I ordered some free replacements back then. Small chance that might be the cause.

Maybe can check if your model is affected by recall on HP's recall site, the program is probably still there.

But your issue could be something entirely differnt though.

 

[Magickiller9]

Is there any light on the power bricks?

Power brick no issue.

 

[Magickiller9]

Hi there,

You might want to check out the laptop required power adapter. Especially HP laptops, when used a wrong power adapter, most of the time lesser power, it will not charge or power on. Secondly, try removing the battery and press the power button a few times and hold it for about 10 secs interval. And try plugging the battery back in and see if it charges. Thirdly, it is possible that your laptop battery is spoilt/malfunction, hence the ability not to be able to charge. Lastly, it is possible the mainboard charging capability is also faulty. I experienced that with my Toshiba laptop.

Hope this helps.

I tried different power socket and adaptor etc . Can on just cannot charge. Cannot be both my laptop so suay

 

[localITguy]

Anyone facing this issue? I got 2 HP laptop with 2 different charger. Just can't charge lei. It's not the battery or charger issue since I swop both. Tried a few solution doesn't work.

sounds like a faulty power jack

 

[Intrinion]

Good Morning,

Is your laptop still under warranty?
Do bring it down to the service center for them to have a look at it.
(Items you might want to bring: invoices / receipt for proof of purchase, your power adapter as well.)

Would be good to back up any important information as well.

Tried searching for the service location for you (went through many hoops)
but I was unable to find much information on it or if it is still at Alexandra.

Do call the technical support number located at this page
http://support.hp.com/sg-en/document/c05083351

Have a great Friday and a nice weekend ahead!

Cheers
Intrinion

 

[HengLife]

No HP service centre in Singapore

Good Morning,

Is your laptop still under warranty?
Do bring it down to the service center for them to have a look at it.
(Items you might want to bring: invoices / receipt for proof of purchase, your power adapter as well.)

Would be good to back up any important information as well.

Tried searching for the service location for you (went through many hoops)
but I was unable to find much information on it or if it is still at Alexandra.

Do call the technical support number located at this page
http://support.hp.com/sg-en/document/c05083351

Have a great Friday and a nice weekend ahead!

Cheers
Intrinion

I once had a problem with my HP laptop 1 month ago and also experience problem looking for their service centre. I headed down to Alexandra HP department, and to my horror, there is NO SERVICE CENTRE IN SINGAPORE!!.

You must call them first or through live chat in the HP support assistant program to inform them of your situation then they send a technician to my house to fix ( for my case).

 

[jameshong]

I once had a problem with my HP laptop 1 month ago and also experience problem looking for their service centre. I headed down to Alexandra HP department, and to my horror, there is NO SERVICE CENTRE IN SINGAPORE!!.

You must call them first or through live chat in the HP support assistant program to inform them of your situation then they send a technician to my house to fix ( for my case).

Same as dell. Only onsite service .