I want to cancel singtel broadband and singtel TV. Where to return the Singtel equipment ?

[socrates]

I want to cancel singtel broadband and singtel TV. Where to return the Singtel equipment ? Can go to any singtel shop or only certain ones?

 

[TanKianW]

I want to cancel singtel broadband and singtel TV. Where to return the Singtel equipment ? Can go to any singtel shop or only certain ones?​

The last time I went to return is at Singtel Centre in town. You can probably call them to check.​

 

[socrates]

I also thought of singtel centre in town but cannot find number to call.
If my contract ends on the 27th May? Can I go down on the 27th May to terminate contract or should go down on the 28th May?

 

[Mach3.2]

call 1688 and get a definitive answer?

 

[HiHelloBye]

I want to cancel singtel broadband and singtel TV. Where to return the Singtel equipment ? Can go to any singtel shop or only certain ones?

you can go to any Singtel Shop.
list of outlets: https://www.singtel.com/store-locator and filter Singtel Shop

the only thing you need to return is the Singtel TV device(s). other item(s) can throw at any e-waste bins.
this was what the Singtel staff told me, before i decided to switch to Starhub

 

[HiHelloBye]

I also thought of singtel centre in town but cannot find number to call.
If my contract ends on the 27th May? Can I go down on the 27th May to terminate contract or should go down on the 28th May?

i presume you can terminate on 27 May

but nonetheless, you can call 1688 to double-check, before going to any Singtel Shop outlets

 

[socrates]

Found out that need to return at 313 Sommerset and to do it 1 day after the contract ends.

 

[pclow59]

Please be informed that there is a 7 days notice period required.

For Singtel TV termination, you will need to bring this list of equipment
a) Remote control
b) Power adaptor
c) Set top box
d) Personal NRIC / FIN

There are 4 locations to return the equipment:
Singtel Shop 313@somerset
313 Orchard Road #03-31 to 36,
Singapore 238895
Mon - Sun / PH : 11.00am - 9.00pm

Singtel Shop Tampines Mall
4 Tampines Central 5, Tampines Mall #02-13/14/15 S(529509)
Daily: 10:00am - 9:00pm

Singtel Shop Causeway Point
1 Woodlands Square #03-03/04/05 Causeway Point Singapore 738099
Mon-Sun/PH: 11:00am - 9:00pm

Singtel Shop Jurong Point
63 Jurong West Central 3, Jurong Point Shopping Centre #B1-98/99 S(648331)
Mon - Sun/PH : 11.00am - 9.00pm

 

[nnmn732]

i had them pickup from my place for something like a 30 SGD or so charge.