Iphone 6 can't connect to computer

[yenestc]

Recently try to plug in my iphone to any computer for window 8 and window 7, but seems like it can't been detected.

I tried to use DFU mode when connect to PC, but showed USB malfunction.

Anybody know about this kind of issue?

Is it hardware related?

My iphone running IOS 8.1.2.

Last 2 months it still able to be connected, but after one time plug in the oem usb cable, if flashed and restart.
I'm not sure is it due to this problem which may destroy my USB connection.


Hope someone able to help before i send for replacement.
I need to backup my iphone but no ways now.

Please advice and thanks!

 

[szeli]

Recently try to plug in my iphone to any computer for window 8 and window 7, but seems like it can't been detected.

I tried to use DFU mode when connect to PC, but showed USB malfunction.

Anybody know about this kind of issue?

Is it hardware related?

My iphone running IOS 8.1.2.

Last 2 months it still able to be connected, but after one time plug in the oem usb cable, if flashed and restart.
I'm not sure is it due to this problem which may destroy my USB connection.


Hope someone able to help before i send for replacement.
I need to backup my iphone but no ways now.

Please advice and thanks!

r u using a MFi certified cable?

 

[yenestc]

I'm using the original USB cable from iphone package to connect PC for those test conducted.

 

[gkhchay]

I'm using the original USB cable from iphone package to connect PC for those test conducted.

Get another apple cable & connect it to your computer; if using the new cable the computer can detect, then your old cable is spoiled. If computer still can't detect by using the new cable then likely usb port or windows problem.

 

[yenestc]

tried with a lot of original cable.
Restart pc and iphone.
all online available technique.
can't work as well...

 

[szeli]

tried with a lot of original cable.
Restart pc and iphone.
all online available technique.
can't work as well...

maybe yr usb port kaput liao...

 

[Sephir0th]

Recently try to plug in my iphone to any computer for window 8 and window 7, but seems like it can't been detected.

I tried to use DFU mode when connect to PC, but showed USB malfunction.

Anybody know about this kind of issue?

Is it hardware related?

My iphone running IOS 8.1.2.

Last 2 months it still able to be connected, but after one time plug in the oem usb cable, if flashed and restart.
I'm not sure is it due to this problem which may destroy my USB connection.


Hope someone able to help before i send for replacement.
I need to backup my iphone but no ways now.

Please advice and thanks!

Try following this link...under 'Verify that the Apple Mobile Device USB Driver is installed'..........worked for me

https://support.apple.com/en-us/HT204095

 

[yenestc]

I think i had done the step that mentioned by apple.
But seems like it not only unable to detect by itunes also by my computer.