iPhone 6 Plus, touchscreen frozen/dead?

[kashix]

Hi all just got a brand new iPhone 6 plus from telco, the touchscreen doesn't work at all, any idea what's the next course of action to take? Telco alr stated they won't entertain returns, so where do I go next? QCD or ALAB? which is recommended?

 

[Ian]

Hi all just got a brand new iPhone 6 plus from telco, the touchscreen doesn't work at all, any idea what's the next course of action to take? Telco alr stated they won't entertain returns, so where do I go next? QCD or ALAB? which is recommended?

Seriously?
Which telco? U bought on the shop or their online shop?

The problems happen as DOA? Or couple of days later?

 

[what88]

I will bring back to telco if within 7 days.

 

[jianrong]

No more 7 days. Got to alab or apple

 

[dankoo]

No more 7 days. Got to alab or apple

Wah, like that brand new become refurbish...

 

[jaymessofly]

Actually there's nothing wrong with refurb. In fact, refurbs go through more stringent QC as compared to brand new.

Just got a replacement set and Im loving it. My previous set(brand new) could only last about 4-5hours on a full charge. My current replacement can last me about 7-8hours lol.

 

[fade_white]

7 days or even 1 hour bring back telco also no use.

 

[IloveEmma]

call apple will help? Doesn't sound very fair..

 

[kashix]

went to A.Lab today, was able to get replacement set thanks to a gentleman there Made my day!