iPhone 7 Plus weird call issue?

[Eightfold]

Hi Folks,

Before i get started now, i had already ultimately restored to clean OS and issue persisted.

I take my SIM out to put on an old iPhone 6 Plus, it's not the issue with the SIM.

During voice call, if i call any Call Centers (ie. Singtel, Singapore Air..etc) they would not be able to hear me, loudspeaker or headphones or receiver.

It's alright on other calls i make or receive to/from my contacts, which is weird? :



I want to know if anyone is with me on this one.

 

[edm_11]

same here. it is so frustrating after going through the automated system and finally got through they cant hear me.

Am on singtel. Sometimes i off 4g voice and set only data and can go through. Sometimes on wifi calling it can go through. Carrier issue??

 

[Eightfold]

same here. it is so frustrating after going through the automated system and finally got through they cant hear me.

Am on singtel. Sometimes i off 4g voice and set only data and can go through. Sometimes on wifi calling it can go through. Carrier issue??

Glad to know i am not alone on this one (at least)

Also tried with my dad's IP7+, same issue. We're both on Singtel.

 

[maxheadroom]

Singtel Issue? Have try using another ISP sim card and see if you got the problem.

 

[MicLimHS]

Same thing happened to me as well.
I was having trouble calling SingPost too, they are not able to hear me.

 

[ltrinityl]

Quote for truth, i experienced this on my ip7 jb too..

 

[nickywu]

Omg... this iPhone 7 seems to more and more issue. It is making very nervous already.
My previous iPhone 6S+ to kena distortion on the receiver while making voice calls, but no issue when connect via ear piece, Bluetooth head sets and speaker phone.

Best of all, their service agent QCD claim that this distortion is normal complaint from users whom when for replacement. Yet Apple does noting to improve the situation.

 

[Eightfold]

Folks who are having this issue, are yall on Singtel? Can you confirm 8)

 

[fade_white]

what a strange issue.... i wonder if it's linked to VOLTE? what are your settings?

 

[rkrskr]

I am on iPhone 7, encounter the same issue too when calling the call centres. Issue seems to have gone away when voice over 4G is disabled.

 

[jason910]

I'm on iPhone 7+ and Singtel it is happening to me too. When I was with my 6+ same issue too

 

[Techgroup]

U guys try dl iOS 10.1 beta 5. It had the exact same issue but after installing this beta, it solved my problem. Same for my Friend.

 

[Eightfold]

Thanks for all inputs here.

I haven't tried on 10.0.3 (was on 10.0.2)

So i guess we can wait for 10.1 official or beta, or turn off Voice over 4G to fix this based on the replies.

 

[lufu]

Having the same issue here calling call centre. They can't hear me.
This iPhone 7 is a step back not forward. Shouldn't have upgraded.

 

[MESSY7]

Same here. On SingTel. Called the hotline and the sound became so soft I can barely hear. Tried calling again on the iPhone 5s on StarHub and it was ok. any Bros know what's wrong?

 

[edm_11]

so 10.1 did not solve the issue?

 

[radzkal]

what i've done so far is not to connect to wifi/wifi calling when calling call centre. seems to work for me.

 

[mackie8]

same here.... ip7 .. using singtel also...
i use my note 3... singtel also no issues...
any workaround? iphone issue or singtel?

 

[StanII]

Same here, experienced it almost 100% when calling HSBC hotline, very frustrating when you've waited for 30mins or more only to have this happening.

Am on SingTel, using iphone 7+ black