Is this legit mail?

otacon

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Received email from apple, email address seems legit, from @apple.com but just feel suspicious as the email too generic, nvr address me by my name n the link within seems fake.

Anyone received this too?

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oric1

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Confirmed fake!

Even email address can be faked too.

Can you show us what the email address is?

Identifying legitimate emails from the iTunes Store and learn how to identify legitimate emails from the iTunes Store

The iTunes Store will never ask you to provide personal information or sensitive account information (such as passwords or credit card numbers) via email.

What to do with suspicious iCloud emails

If you receive a suspicious email, select the message text so that it is highlighted. Choose Forward as Attachment from the Message menu (OS X Mail) or the Actions menu (Outlook). Send the email to abuse@icloud.com. This provides Apple's legal department and law enforcement with useful information to help prevent future phishing emails.
 
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szeli

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to be sure always check e full email headers. e grammar of e email title sounds weird. prob fake...
 

zuoom

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click that link in the mail and you will find out soon enough.
 

chenaz

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Check the email address. @apple.com is legit.

If is @cxx.apple.com then not legit .

My gf also received fishing mail before. Lucky she asked me before she key in the info
 

davidktw

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Received email from apple, email address seems legit, from @apple.com but just feel suspicious as the email too generic, nvr address me by my name n the link within seems fake.

Anyone received this too?

The proper way to check for legitimacy in such emails is to read the email headers properly.
From: headers are part of the mail body, so it can be spoofed very easily.

Read the Received: headers. These are inserted by mail servers, and there will be one that is written by the destination mail servers, which at least one is from your own mail service (likely your own ISP).

You may see something like this for Apple

Received-SPF: pass (google.com: domain of do_not_reply@email.apple.com designates 17.151.1.96 as permitted sender)

My domain is using google app, so google spf from apple helps

The following is the SPF from domain "email.apple.com"
Code:
$ dig email.apple.com txt

; <<>> DiG 9.8.3-P1 <<>> email.apple.com txt
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39763
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;email.apple.com.		IN	TXT

;; ANSWER SECTION:
email.apple.com.	3600	IN	TXT	"v=spf1 ip4:17.254.6.0/24 ip4:17.171.23.0/24 ip4:17.151.1.0/24 ip4:17.171.37.0/24   ip4:17.151.62.0/24 ip4:17.171.2.0/24 include:icloud.com ~all"

;; Query time: 12 msec
;; SERVER: 172.16.123.2#53(172.16.123.2)
;; WHEN: Sun Oct 23 18:42:05 2016
;; MSG SIZE  rcvd: 189

While email authenticity can be loosely rule out using mistakes in the mail content, it is inaccurate to use it as the absolute measure. The raw headers of the emails is the preferred forensic approach.

For such cases, I normally access by opening my browser and end the relevant site manually instead of using any links provided in the emails. Since you know it is a service that you are using, then you should be able to access it separately by your own without any links provided in the email, even if it is an authentic email.

The problem with using the link provided are the following
1) You might be clicking on a malware link, which may bring you more harm
2) The link provided may also be one that notify the sender to further inform them that their mass emailing has successfully reach some parties and they know you are an existing user of the service they are trying to spoof. So you are providing information for further attacks even if you may have not fallen into their trap this time.
 
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davidktw

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Check the email address. @apple.com is legit.

If is @cxx.apple.com then not legit .

My gf also received fishing mail before. Lucky she asked me before she key in the info

The sample you have quoted is incorrect.

Apple owns the domain apple.com, and so any subdomains from Apple belongs to apple. No one else can spoof it on the right headers. The issue is reading the right headers and information from the email.

Since the "From:" header can be easily spoofed and can be put in placed by the email clients, hence anything written on it is not in anyway authentic even if it is EXACTLY (e.g.) "steve.jobs@apple.com"

However if the domain is resolved by receiving end and such information are read from servers headers, then even if it resolved to any subdomains of the main domain, they are mostly authentic unless the receiving end DNS has been compromised.
 
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