No completed backups??! (Re: Time Machine)

[Caesar]

Hi all,

I’ve regularly done Time Machine backups via my old 2019 MacBook Pro…

However, that machine died on me yesterday & I’ve just received my new MacBook M5 Pro today.

Why does my new MacBook say no completed backups (on my external time machine ssd drive) when I’ve done time machine backups on it?

Any help appreciated.

Tks!

 

[reddevil0728]

Hi all,

I’ve regularly done Time Machine backups via my old 2019 MacBook Pro…

However, that machine died on me yesterday & I’ve just received my new MacBook M5 Pro today.

Why does my new MacBook say no completed backups (on my external time machine ssd drive) when I’ve done time machine backups on it?

Any help appreciated.

Tks!

When you say you have regularly done backups. when did you last check if it was completed?

or did you just set it up and had the impression that it is running in the background but cannot confirm if it's really completed?

 

[Caesar]

I’ve actually seen the TM backups on the drive before

From what I’ve found via ChatGPT, it’s simply because the TM backups are tied to the machine and have a unique identifier and that one simply needs to force the new machine to inherit the backup drive to be able to actually see the backups

Anyone got experience or aware of it?

 

[ykeen]

However, that machine died on me yesterday & I’ve just received my new MacBook M5 Pro today.

Since you have a new Mac I think it can fall under
Complimentary Support

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership

Can call Apple support or live chat for help or maybe even go into store to find genius.

https://support.apple.com/en-sg/contact

 

[Caesar]

Since you have a new Mac I think it can fall under
Complimentary Support

Can call Apple support or live chat for help or maybe even go into store to find genius.

https://support.apple.com/en-sg/contact

Tks ykeen... issue has been partially solved via a workaround with the assistance of an apple tech staff @ Orchard

 

[reddevil0728]

Tks ykeen... issue has been partially solved via a workaround with the assistance of an apple tech staff @ Orchard

Can share what was done?

 

[Caesar]

Can share what was done?

Basically the long & short is this...

Because I was so adamant that backups were done even though Finder shows nothing, we (with the tech staff) did a Finder search for some files that I know that I have and it showed up under a directory "[date].interrupted" which basically means the backup was incomplete / indexing not done properly

We then made an alias to that particular path so I can copy out everything that I possibly can into my new Mac's ssd.

 

[reddevil0728]

Basically the long & short is this...

Because I was so adamant that backups were done even though Finder shows nothing, we (with the tech staff) did a Finder search for some files that I know that I have and it showed up under a directory "[date].interrupted" which basically means the backup was incomplete / indexing not done properly

We then made an alias to that particular path so I can copy out everything that I possibly can into my new Mac's ssd.

Ok so basically you had the impression got backup

but the backup always incomplete hence there’s no proper image

 

[Caesar]

Ok so basically you had the impression got backup

but the backup always incomplete hence there’s no proper image

Something like that...

Even with revealing hidden files, it doesn't show up in Finder but searching directly by keywords shows the files up

 

[reddevil0728]

Something like that...

Even with revealing hidden files, it doesn't show up in Finder but searching directly by keywords shows the files up

Ah right.

well lesson learned about making sure it’s completed periodically.

but thanks for sharing this exp so others can learn to take note

 

[Caesar]

The right.

well lesson learned about making sure it’s completed periodically.

but thanks for sharing this exp so others can learn to take note

All good buddy... enjoy your weekend ahead!