PC issues

[Navillera]

Hi guys, I'm currently having an issue with my PC and I'm not sure what's the issue.

I used to own a i7-7700K and Gtx 1070 rig, everything used to be stable.

We built a new Ryzen 5 1400 and RX 5700XT PC and things have been hell after that.

I have this issue whereby my pc won't boot intermittently, stuck at the black screen with "stuck spinning dots" (as in it's just stuck, they're not moving/spinning) and I'll have to restart the pc and it keeps doing that until it decides to boot into windows normally. Sometimes when this issue occurs, it'll occasionally state that boot drive is not found when I restart the pc.

On top of that, the amd drivers are so bad. Non stop stuttering and downclocking issues, black screen etc. Have ddu the drivers for a lot of times and I can never seem to solve the problem.

I've:
Switched my nvme SSD for my old Samsung 860 Evo and the same issue happens
Switched my 5700XT for the GTX1070 and the same issue happens
Switched keyboard and mouse and wifi adapters, same issue happens.
Used ram at 2133mhz and stock timings, still happens
Done fresh windows installation, twice

PSU was newly bought, it's a 650W super flower leadex III ARGB gold.

I'm starting to wonder if it's the cpu or the Mobo. Have contacted tech dynamic and was told to go down for rma, but can Mobo really cause it?

I miss my Intel + Nvidia build, this full amd has been hell :/

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[jtjt00]

Can you list the full spec of your AMD rig?

 

[Navillera]

Can you list the full spec of your AMD rig?

CPU: AMD Ryzen 5 1400
RAM: Corsair Vengeance Pro RGB 3200mhz cl16 (8gb x 2)
Motherboard: Asrock B450M steel legend
GPU: MSI RX 5700XT Gaming X
Boot drive: Adata XPG S40G 512GB Nvme SSD
secondary drive: Crucial BX500 240GB Sata SSD
PSU: Super Flower Leadex Gold III ARGB

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[Rashkae]

Try running with your RAM at defaults. Don't use an XMP profile first.

 

[Rashkae]

FYI, GPU drivers are the same regardless of platform. So, no point blaming AMD for your drivers

 

[Rashkae]

Try running with your RAM at defaults. Don't use an XMP profile first.

Edit: I see you already tried that. Yeah, better RMA. I had a similar issue on an i5 build, turns out it was a bad mobo capacitor

 

[Koenig168]

You can try a clean reinstall of Windows with just the OS SSD i.e. do not plug in the other SSD/HDD.

I seriously doubt it is an AMD issue. I built my Ryzen rig and plug in the OS SSD from my Intel Haswell rig and everything still booted up and worked first time.

 

[derpboy]

I had sth similar happened to me before and it was fixed by changing out the motherboard. Not sure if it is the same for your case

But since Tech Dynamic has already promise u for rma no harm trying

 

[Navillera]

I bought a Ryzen 5 3600 today and it seem to solve the issue. Gaming experience is also smoother and less stuttery.

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[firezero10]

I bought a Ryzen 5 3600 today and it seem to solve the issue. Gaming experience is also smoother and less stuttery.

Sent from Google PIXEL 3 using GAGT

Maybe the motherboard bios is built for Zen 2 only. ASrock did advice people with Zen1/+ to not update to the latest bios.

 

[chewmeyo]

Most issue is - The Computer Won't Start. A computer that suddenly shuts off or has difficulty starting up could have a failing power supply. ..

 

[akimakisato]

Sometimes referred to as an issue, a problem is any situation that occurs that is unexpected or prevents something from occurring. When dealing with computer problems, you must first understand the source of the problem and then find a solution to fix the problem.May 21, 2018

 

[akimakisato]

Reduce startup programs.