Polyclinic bill wrong how to settle?

[megaweb]

If you have the bills, call their hotlines to check

 

[minlon]

To settle a discrepancy, you need to deal directly with the specific polyclinic cluster or use the HealthHub platform.
In HealthHub platform:

• Go to the Payments section.
• Download the detailed itemised bills for both the previous and current visits.
• Check line-by-line. Discrepancies are commonly caused by changes in medication dosage or brands, separate charges for laboratory/blood tests, or differences in government subsidies

 

[acidcrash]

Previous bill use medisave?

 

[NintendoSwitch]

Can call their hotline to request to double check the billing.

What hotline? The Healthhub app doesn't indicate anything like that an the chat AI there gives no information.

 

[NintendoSwitch]

Previous bill use medisave?

The previous bill used Medisave but this one doesn't list Medisave. So how to fix? Both visits were the same. Told the counter that I was collecting medicine.

 

[EDMW-Hates-Me]

Medication price increased?

 

[acidcrash]

The previous bill used Medisave but this one doesn't list Medisave. So how to fix? Both visits were the same. Told the counter that I was collecting medicine.

Go to the polyclinic and tell them the problem. They will fix it. Happened to me before.

 

[Skoda29]

What hotline? The Healthhub app doesn't indicate anything like that an the chat AI there gives no information.

Google to find the polyclinic hotline number.Listen to the phone instructions and select billing enquiries.

 

[NintendoSwitch]

Google to find the polyclinic hotline number.Listen to the phone instructions and select billing enquiries.

Thanks Bro Skoda29.