Problem with earphones

[derrickgoh]

Does apple do exchange for earphones that came with iphone?

I think mine got problem. Just touch the headphone jack (part which connects to usb c port) & no sound liao. New one some more, came w iphone 11 pro max.

 

[speedster4005]

Yes they do.

 

[derrickgoh]

Yes they do.

Thanks. So either walk in to authorised repair centre or Apple Orchard I pressume & its one for one exchange.

 

[Morugana]

better for you to book an appointment first

else go apple store wait 1-2 hours

 

[derrickgoh]

better for you to book an appointment first

else go apple store wait 1-2 hours

Ok thanks.......