Question on external hard disk RMA

[blue_yoghurt]

Hi all,

I have a question on external hard disk RMA that i hope to seek advice from you guys with RMA experience.

Here goes. I bought a 1 GB HGST Touro hard disk from PC Themes less than a year ago. Now there's a clicking sound whenever i connect it to my laptop, so i need to do a RMA to have it replaced.

My question is, do i bring the receipt down to PC themes to do a RMA or do i contact HGST to do a RMA myself? What will you guys do?

Thanks in advance!

 

[Mclairs83]

Hi all,

I have a question on external hard disk RMA that i hope to seek advice from you guys with RMA experience.

Here goes. I bought a 1 GB HGST Touro hard disk from PC Themes less than a year ago. Now there's a clicking sound whenever i connect it to my laptop, so i need to do a RMA to have it replaced.

My question is, do i bring the receipt down to PC themes to do a RMA or do i contact HGST to do a RMA myself? What will you guys do?

Thanks in advance!

Either HGST warranty or call convergent