Razer Firefly defect

[beier88]

Hi,

I will like to check with you guys if razer products bought from xtreme solution (Sim Lim Sqaure) defect straight from out from box have to send to service center instead of asking for 1 for 1 exchange?

I thought all products and 1 for 1 within 7 days.

Please advise thanks.

 

[ondooy]

STOP BUYING RAZER.....
SH!TTY PRODUCT...

 

[jarred1223]

did you try to ask xtreme solutions before buying?

 

[localITguy]

STOP BUYING RAZER.....
SH!TTY PRODUCT...

mousepad with LEDs for 100+?

ahahhahah\


buy cheapo mousepad + led strip not even 50$


Go to Ban leong or to the shop and ask for a 1to1

 

[yusoffb01]

Hi,

I will like to check with you guys if razer products bought from xtreme solution (Sim Lim Sqaure) defect straight from out from box have to send to service center instead of asking for 1 for 1 exchange?

I thought all products and 1 for 1 within 7 days.

Please advise thanks.

Go call shop la. And stop buying Razer. Quality has dropped after 2013

 

[garfield82]

Just bring it down to exchange 1 to 1 if still within the first 7 days.
If Xtreme solution tells you to go to Ban Leong to change instead, I think no1 dares to buy from them anymore...

 

[wkweewee]

Maybe u can drop them a call but these days.. do people still buy razer products?? The build quality.. is like made to last for a few mths if you're lucky lol.

 

[royfrosty]

Lol a mousepad with leds. Hmmmm

Keyboards with rgb
Mouse with rgb
Mousepad with rgb
Pc with rgb
Headphones with rgb

Next what? Whole room rgb?

Anyway just go back to the shop or call them and ask for an exchange. If they doesnt want to honour it and ask you go back to BL, i think in all xs is just plain lazy to deal with the rma themselves.

 

[ryuxdragonx]

Bring back to shop. If within 7 days also cannot exchange they are too irresponsible.

Plus, why would anyone even buy the firefly? Extra USB cable just for the mousepad to light up.

 

[beier88]

apparently they say ban leong do not provide them stocks for replacements so need go ban leong for 1 for 1.

 

[berber]

apparently they say ban leong do not provide them stocks for replacements so need go ban leong for 1 for 1.

Hmm maybe different shop got different policy. For my firefly, I managed to get 1-1 exchange within 7 days for defect from gamep**. Guess you need to head down to ban leong already since they had already told you as such. Anyway just curious, what is the defect with your firefly?

 

[beier88]

Dun think will ever visit the shop again. Once bitten twice shy.

 

[garfield82]

Go call shop la. And stop buying Razer. Quality has dropped after 2013

mousepad with LEDs for 100+?

ahahhahah\


buy cheapo mousepad + led strip not even 50$


Go to Ban leong or to the shop and ask for a 1to1

Maybe u can drop them a call but these days.. do people still buy razer products?? The build quality.. is like made to last for a few mths if you're lucky lol.

Lol a mousepad with leds. Hmmmm

Keyboards with rgb
Mouse with rgb
Mousepad with rgb
Pc with rgb
Headphones with rgb

Next what? Whole room rgb?

Anyway just go back to the shop or call them and ask for an exchange. If they doesnt want to honour it and ask you go back to BL, i think in all xs is just plain lazy to deal with the rma themselves.

Ehh dont like that leh... almost my entire room is made out of razers...
Later sekali my whole room wont last a month sia

 

[FlushX]

so many razer haters here

 

[Tommorrow]

Dun think will ever visit the shop again. Once bitten twice shy.

Try contacting Razer directly. Link: http://www.razersupport.com/contact-us/

IIRC, the Firefly has 6 months warranty.

 

[lunarsong]

the bling bling light is a gimmick, get a cloth mousepad better

 

[DXMachina]

Lol at rgb mousepad. Might as well wear rgb clothes while gaming.

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