RE: NVME SSD undetectable

[cscs3]

I spent a day and a half troubleshooting something very similar. I bought a flagship build and the moment I installed the NVMe (Aorus NVMe PCIe 4.0 with a big heat sink on it!) the motherboard would not boot - best of all no error code! Take it out and everything worked perfectly. Confused by this I was lucky that I setup the motherboard flat and did not screw the NVMe to the motherboard and it worked!

Dug around online to see everyone screwing the NVMe directly to the board the same as I was. So I tried to screw it down again and same problem.

Looked through the motherboard manual and it did not show any clear pictures of how to mount and accidentally came across some tiny screws in my motherboard box. Next thought I had was that the screw head may have been too big and was shorting out something. Also was not the case. Then I noticed in my motherboard box there was a raised screw that a smaller screw that screws into it. This is basically a spacer between the motherboard and NVMe. Used this and it worked!

So what I found was that when I was screwing the NVMe to the motherboard it was applying pressure to bend it slightly and that caused it to not work!

Hope this helps others as I was on the verge of heading back to Sim Lim and tell them this expensive NVMe is BS and didn’t work

NVMe is designed not to have heatsink attached especially those large size one. If you worry heat issues, has airflows into NVMe area.

 

[SKinny86]

Mine had a screw that acts as a spacer which needs to be screwed in first followed by another smaller hole screw to the spacer! My frustration was that the stupid motherboard manual did not mention this and I only came to know by accident!

almost 2 days of frustration and was going to send the SSD back

Haha yeah. Some mobo manufacturer they actually screw in the spacer by default, while some manufacturer they packed it separately in the box.

 

[shadey]

NVMe is designed not to have heatsink attached especially those large size one. If you worry heat issues, has airflows into NVMe area.

PCI-E Gen 4 can get hot, best is to use a heatsink (that's why most come shipped with one)

 

[shadey]

Mine had a screw that acts as a spacer which needs to be screwed in first followed by another smaller hole screw to the spacer! My frustration was that the stupid motherboard manual did not mention this and I only came to know by accident!

almost 2 days of frustration and was going to send the SSD back.

These are the screws I got with my Aorus Xtreme board
http://gofile.me/6CmAg/M2pMuo7SY

These are them installed
http://gofile.me/6CmAg/ImapxA3tZ

Hope this helps many people

From the x570 Aorus Xtreme manual:
"Locate the proper mounting hole for the M.2 SSD to be installed
and then tighten the standoff first."

"• Select the proper hole for the M.2 SSD to be installed and refasten the screw and standoff"

 

[Clearnfc]

You need to ensure that your enclosure supports nvme ssd. Most in the market are only sata ones. Nvme is rare and expensive.

 

[shadey]

You need to ensure that your enclosure supports nvme ssd. Most in the market are only sata ones. Nvme is rare and expensive.

Are you a bot? He's talking about his motherboard.

 

[hafiz116]

I must have missed it in the manual then. Will check later because I’m sure I could not see this and for sure there was no diagram showing it.

The next thing I did was to check on YouTube and saw everyone screwing them down directly to the motherboard. Anyway my point is to just check if the problem faced here is the same as what I experienced.

From the x570 Aorus Xtreme manual:
"Locate the proper mounting hole for the M.2 SSD to be installed
and then tighten the standoff first."

"• Select the proper hole for the M.2 SSD to be installed and refasten the screw and standoff"

 

[karlgantry]

NVMe is designed not to have heatsink attached especially those large size one. If you worry heat issues, has airflows into NVMe area.

True that and noted here bro. Thermal issue not quite no?

 

[Rashkae]

True that and noted here bro. Thermal issue not quite no?

He's incorrect when it comes to gen4. Also it's better to keep it cool.

 

[Clearnfc]

Are you a bot? He's talking about his motherboard.

Tell me which part of TS's post mentioned motherboard??

 

[shadey]

Tell me which part of TS's post mentioned motherboard??

Ah paiseh. I was responding to hafiz116's post.

That's why it's bad for people to hijack threads.

 

[cybertech]

SSD died means no way to retrieve data unlike mechanical HDD is it true

 

[cscs3]

SSD died means no way to retrieve data unlike mechanical HDD is it true

This is not true. Exception is those SSD uses encryption type of controller.

As always, backup is very important.

 

[luei74]

SSD died means no way to retrieve data unlike mechanical HDD is it true

80% of the SSD problem is due to the controller SOC, there's a way to retrieve back the data

Sent from Xiaomi MI MAX 3 using GAGT

 

[cybertech]

80% of the SSD problem is due to the controller SOC, there's a way to retrieve back the data

Sent from Xiaomi MI MAX 3 using GAGT

Need send to recovery centre? Like mechanical HDD PCB issue need send to recovery centre, bad sectors still can DIY to try recover first.

 

[luei74]

Need send to recovery centre? Like mechanical HDD PCB issue need send to recovery centre, bad sectors still can DIY to try recover first.

Yes, only data recovery center got the relevant tools on how to retrieve back the data. But the skill set and the workmanship of each data recovery center are varies...

Sent from Xiaomi MI MAX 3 using GAGT

 

[Rashkae]

Need send to recovery centre? Like mechanical HDD PCB issue need send to recovery centre, bad sectors still can DIY to try recover first.

My company had a Seagate 2TB that died - it was sent to Seagate for data recovery and all the data was recovered.

 

[karlgantry]

My company had a Seagate 2TB that died - it was sent to Seagate for data recovery and all the data was recovered.

Did you know how long it took them to repair the device?

 

[Rashkae]

Did you know how long it took them to repair the device?

2 weeks. It wasn't repaired, the data was copied to another device