S4: Possible to retrieve files?

Blate

Blate

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My S4 suddenly not able to go pass Samsung screen, is it possible to get my pictures from Whatsapp folder by connecting to a pc? :(
 
Intrinion

Intrinion

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Sorry to hear that, I don’t think it is possible until you unlock it and navigate / swipe down to media / mtp mode.

Is it by any chance store on your micro SD memory?
 
Blate

Blate

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Camera photos are in micro SD but Whatsapp pictures are in the phone memory.

:sad:
 
freezerz

freezerz

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I believe Whatsapp history are all backup right? Enable whatsapp on another phone using same mobile number, will get back all the history? Or connect to Whatsapp web can see the chats / medias?
 
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