Singtel screw Big Time

[SongBird73]

Hi All,

I just wan 2 share how Singtel screw up my change of plan (which in fact their cock up advise)
To make the story short, I change to Mio Plan (without the TV box) during July and after changing, one of my line wasnt multi line discount. I ever wrote and u know their normal reply that "We're sori, blah blah blah and it will reflect in next mth billing"

This wasnt resolved until I bark them since last week and now I realize that someone else mobile line has mistakenly put under my Mio plan.....

What they do was just trying to revert back the discount to me and trying to close case.

I felt it has invade my privacy without me knowing (my monthly billing dont even show that alien mobile number) yet nothing has been compensating back to me.

What u guys view on this? Should I pursue the matters? Or "forgive" their mistake ......

 

[haoren]

Make them pay.

 

[Chumlee]

If pursuing the matter helps, why not?

 

[ussr_1991]

Hi All,

I just wan 2 share how Singtel screw up my change of plan (which in fact their cock up advise)
To make the story short, I change to Mio Plan (without the TV box) during July and after changing, one of my line wasnt multi line discount. I ever wrote and u know their normal reply that "We're sori, blah blah blah and it will reflect in next mth billing"

This wasnt resolved until I bark them since last week and now I realize that someone else mobile line has mistakenly put under my Mio plan.....

What they do was just trying to revert back the discount to me and trying to close case.

I felt it has invade my privacy without me knowing (my monthly billing dont even show that alien mobile number) yet nothing has been compensating back to me.

What u guys view on this? Should I pursue the matters? Or "forgive" their mistake ......

When contract up, switch to Starhub if need to watch EPL. If not, go M1 for per second billing. Unless you want to watch Jia Le channel.....