15. How can I inform MSIG Insurance if I need to amend my Policy's travel details?
Please contact MSIG Insurance:
Email:
banca_d@sg.msig-asia.com
Fax: +65 6827 7805
Helpline: +65 6827 7607 (Business Hours: 8.45am to 5.30pm, Monday to Friday)
+65 6337 6776 (Only for emergency assistance outside Business Hours)
Before trip commences
You can only change the commencement date if you notify MSIG Insurance prior to the commencement of your trip or Period of Insurance, whichever is the sooner.
While overseas
Only trip extension is permissible once the trip commences. It is permitted midway during travel and within the period of insurance provided there are no known circumstances or events likely to lead to claim, subject to a minimum additional premium of S$10.
You should quote your full name and NRIC/Passport No. for identification. Please ensure you receive a confirmation from MSIG Insurance for the changes and pay the additional premium, if applicable. There will be no refund of premium for any changes.