Unable to access hotmail.com

[desandwich]

Hi guys

So literally just yesterday i started experiencing difficulties accessing hotmail.com specifically (all other websites work just fine) and i have no idea why. Chrome gave me a "connection interrupted" error. Both internet explorer and firefox gave me the same error too.

Did a system scan with both bitdefender 2014 and malwarebytes and nothing suspicious came up.

Computer specs:

Aftershock XG17/V1
Windows 8.1
8GB RAM
GTX765M
128GB SSD
750GB HDD

Main browser: Chrome

What I've already tried:
>Connecting to another network
>Changing computer MAC
>Resetting network settings
>Clearing cookies and cache of all browsers
>Disabling firewall to see if it blocked hotmail
>Going to C:/Windows/System32/drivers/etc/hosts to check if it has been tempered with

Basically nothing worked.


Other devices in the house are able to connect to hotmail.com so i know it's not an issue with the router and it's mainly to do with my machine. I haven't installed anything new except f.lux.

Help!!

 

[PC_Dreams]

Hi guys

So literally just yesterday i started experiencing difficulties accessing hotmail.com specifically (all other websites work just fine) and i have no idea why. Chrome gave me a "connection interrupted" error. Both internet explorer and firefox gave me the same error too.

Did a system scan with both bitdefender 2014 and malwarebytes and nothing suspicious came up.

Computer specs:

Aftershock XG17/V1
Windows 8.1
8GB RAM
GTX765M
12GB SSD
750GB SSD

Main browser: Chrome

What I've already tried:
>Connecting to another network
>Changing computer MAC
>Resetting network settings
>Clearing cookies and cache of all browsers
>Disabling firewall to see if it blocked hotmail
>Going to C:/Windows/System32/drivers/etc/hosts to check if it has been tempered with

Basically nothing worked.


Other devices in the house are able to connect to hotmail.com so i know it's not an issue with the router and it's mainly to do with my machine. I haven't installed anything new except f.lux.

Help!!

There are quite a few possibilities to this issue, such as DNS prefetching issue, or virus issues (though not detected) or even Chrome/Firefox extension issues.

Some of the more straightforward methods,

1) Resetting the browsers to factory settings
a) For Chrome: https://support.google.com/chrome/answer/3296214?hl=en
b) For IE: How to reset Internet Explorer settings
c) Fpr Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

2) System restore your system to the previous state that your hotmail is working fine.

Hope it helps.

 

[desandwich]

hi pc_dreams,

it seems that you were right! i upgraded to bitdefender 2015 and it detected a load of crap that bitdefender 2014 missed. thanks! ^^

 

[PC_Dreams]

hi pc_dreams,

it seems that you were right! i upgraded to bitdefender 2015 and it detected a load of crap that bitdefender 2014 missed. thanks! ^^

Glad to hear that!