Want to be a Funeral Director?

[LWZ]

heard that it is a... dead end job

 

[plaingrain]

Ang Chin Moh Funeral Directors Pte Ltd is another well-known and established bereavement brand here in Singapore.

Email your CV to hiring{at}angchinmoh{dot}com{dot}sg

Spoiler: Job Descriptions

Funeral Director
Responsibilities:

• Obtain relevant information of client
• Provide good phone support to client esp. during the initial stage of shifting
• Understand the circumstances of death of deceased
• Understand the wishes / plans of client
• Explain clearly the process flow & necessary preparations to client
• Possess good knowledge of company products & services (casket, urns, funeral requisite)
• Possess good knowledge of religious beliefs/rituals
• Good listening skills & with empathy
• Good coordination with funeral arrangements (liaising with service providers, operations department)
• Prompt reminders to client & follow up with client request
• Provide fair & transparent prices to client
• Visitation of wake & occasional ground supervision
• Gather feedback forms written by client
• Review feedback forms & come up with considerable actions to refine the elements
• Derive customer attitude & trends (sales preference, inclination) through statistics report
• Uphold the integrity & reputation of organisation

Technical Requirements:

• Basic computer knowledge
• Only Singaporeans and SPR need apply
• Able to multi-task
• Meticulous and detailed
• Well-organized
• Able to work independently without supervision
• Self-initiative
• Good coordinating skills
• Preferably with class 3 driving license

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Funeral Associates
Responsibilities:

• Transfer the dearly departed to funeral homes
• Obtain burial permits, necessary permits for repatriation and registration of deaths
• Place caskets in parlours or chapels prior to funerals
• Direct/escort mourners to parlours/chapels where funerals are being held
• Perform a variety of tasks during funerals to assist funeral directors and ensure that services run smoothly as planned
• Issue and store funeral equipment
• Arrange floral offerings or lights around caskets
• Act as pallbearers
• General maintenance duties for funeral homes
• Other adhoc duties as assigned

Technical Requirements:

• Able to do shift work and work on Public Holidays
• Official working hours from 8.00 am to 5.00 pm but must be comfortable in working overtime (when needed). Overtime will be paid accordingly to MOM EA
• Basic computer knowledge
• Able to multi-task and work independently without supervision
• Proactive and well organized
• Attention to details