Water Leakage in Entire New HDB Flat - previously vacant for 3 years
Just got the keys to an SBF flat from HDB as a first owner a few weeks ago. Completed in 2021, the 2-room flexi flat was vacant for 3 years before I got it in 2024, unusual for a mature estate and near-MRT flat.
PROBLEM. Unusual water issues occurred in the entire flat after the main water supply was turned on.
In a few hours, water (water droplets, moisture, and wet patches) starts to show, and as it accumulates, it becomes quite a fair bit.
Water is found on the (1) floors next to the walls and (2) wall-floor borders - made of tile, concrete or wood.
While the walls seemed unaffected initially, I found some water droplets on a kitchen wall at its lower part - it is an area where a concealed water pipe runs above the ceiling.
<pic: a corner in the store room after 2 days, all corners are wet>
ROOMS AFFECTED -
The living room, bedroom, kitchen, store room (bomb shelter), and switchboard room are affected. The most affected rooms are the store room and kitchen, and the less affected floors are by the side of windows. However, the toilet on the inside is not affected.
The above is my observation over 2 days with the water supply being turned on. I am worried that wooden materials will continue to be further affected. Many contractors have told me they have not seen this case of water on the storeroom floor since an aircon downstairs will not be in the storeroom or kitchen.
<pic: blue indicates areas in layout with most water issues after 2 days with water supply turned on>
The owner downstairs seldom uses the air conditioner.
KEY CONCERNS -
(1) Continuous delay actions,
(2) Nowhere to stay very soon, and
(3) The water issues from a 3-year empty flat that could be arising from "breakdown due to disuse" worries me in the long term. Also, not just an immediate thorough fix is needed but also a proper fix on damages already done because wooden borders and bedroom wooden floor are affected and who knows what else.
What should I do and what are my options? Thank you for your kind help and advice.
There is a one-year warranty, but the 5 and 10-year water leakage warranty started in 2021 instead of 2024 when I got the keys.
Just got the keys to an SBF flat from HDB as a first owner a few weeks ago. Completed in 2021, the 2-room flexi flat was vacant for 3 years before I got it in 2024, unusual for a mature estate and near-MRT flat.
PROBLEM. Unusual water issues occurred in the entire flat after the main water supply was turned on.
In a few hours, water (water droplets, moisture, and wet patches) starts to show, and as it accumulates, it becomes quite a fair bit.
Water is found on the (1) floors next to the walls and (2) wall-floor borders - made of tile, concrete or wood.
While the walls seemed unaffected initially, I found some water droplets on a kitchen wall at its lower part - it is an area where a concealed water pipe runs above the ceiling.
<pic: a corner in the store room after 2 days, all corners are wet>
ROOMS AFFECTED -
The living room, bedroom, kitchen, store room (bomb shelter), and switchboard room are affected. The most affected rooms are the store room and kitchen, and the less affected floors are by the side of windows. However, the toilet on the inside is not affected.
The above is my observation over 2 days with the water supply being turned on. I am worried that wooden materials will continue to be further affected. Many contractors have told me they have not seen this case of water on the storeroom floor since an aircon downstairs will not be in the storeroom or kitchen.
<pic: blue indicates areas in layout with most water issues after 2 days with water supply turned on>
The owner downstairs seldom uses the air conditioner.
KEY CONCERNS -
(1) Continuous delay actions,
(2) Nowhere to stay very soon, and
(3) The water issues from a 3-year empty flat that could be arising from "breakdown due to disuse" worries me in the long term. Also, not just an immediate thorough fix is needed but also a proper fix on damages already done because wooden borders and bedroom wooden floor are affected and who knows what else.
What should I do and what are my options? Thank you for your kind help and advice.
There is a one-year warranty, but the 5 and 10-year water leakage warranty started in 2021 instead of 2024 when I got the keys.
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