WD Warranty needs receipt?

[Lustrea]

I lost the receipt. But I typed in the serial number of my product on WD warranty check, it shows that I still have warranty. Do I have to present my receipt?

 

[Techpumpkin_WD]

Hi there,

If it's listed under warranty when you check with the online checker you won’t need the receipt to go for RMA. All the information you need is here:

wdc.custhelp.com/app/answers/detail/a_id/1222

Basically, you first need to apply to get an RMA number online, than make sure you follow the packaging instructions and send it to the proper address for your region.

Before you apply for RMA is good to make sure that the drive has failed, as it could be something else that is causing issues.

Hope that helps.

 

[Kiwi8]

I lost the receipt. But I typed in the serial number of my product on WD warranty check, it shows that I still have warranty. Do I have to present my receipt?

U do not need the receipt if the displayed warranty period is not shorter than what your purchase is entitled to based on your purchase date.

 

[kiwitan]

I need to send the hard disk back. Printed out the rma label. Question can I send it back to WD in person or must I send in via Sinkpost?

 

[jtjt00]

That depend on whether you prefer to make a trip down during their office hour or send it by post/courier.

I need to send the hard disk back. Printed out the rma label. Question can I send it back to WD in person or must I send in via Sinkpost?

 

[kiwitan]

Thanks for the info. I will depend on my abilities than to rely on the incompetence of Sinkpost.

That depend on whether you prefer to make a trip down during their office hour or send it by post/courier.

 

[i1magic]

I need to send the hard disk back. Printed out the rma label. Question can I send it back to WD in person or must I send in via Sinkpost?

Can get Taq-bin to collect from you and send down. Cost should be $6.

 

[Sam161]

hi

can i know where is wd office my wd elements just die on me too. can detect but cannot open.