What is the difference between ordering air ticket from Skyscanner versus from the airline website itself

arfness

Member
Joined
May 10, 2017
Messages
323
Reaction score
82
CHat GPT is your friend!


When booking an air ticket, there are key differences between using Skyscanner and booking directly from the airline's website:

1. Pricing & Fees

  • Skyscanner: Acts as a search engine that aggregates fares from multiple sources, including airlines and travel agencies. Prices may sometimes include third-party service fees or fluctuate based on demand.
  • Airline Website: Often offers the most accurate and transparent pricing, without extra fees from intermediaries.

2. Flexibility & Changes

  • Skyscanner: If you book through a third-party travel agency, changing or canceling your ticket may be more complicated and could involve additional fees.
  • Airline Website: Easier to modify or cancel bookings directly with the airline, often with better refund or rescheduling policies.

3. Customer Support

  • Skyscanner: If booked through a third-party agency, you’ll have to contact that agency for support, which can sometimes be slow or unresponsive.
  • Airline Website: Direct support from the airline, often with better service and quicker issue resolution.

4. Frequent Flyer Benefits

  • Skyscanner: Some third-party agencies may not allow you to earn airline miles or elite status points.
  • Airline Website: You usually earn full loyalty points and get access to member-only discounts and perks.

5. Baggage & Seat Selection

  • Skyscanner: Some third-party bookings may have restrictions on baggage allowances or seat selection, requiring additional payments later.
  • Airline Website: Provides clear baggage policies and allows seat selection upfront.

6. Promotions & Discounts

  • Skyscanner: Sometimes finds cheaper deals via third-party travel agencies.
  • Airline Website: Airlines may offer exclusive discounts, promo codes, or bundled offers (like extra baggage or lounge access).

When to Use Each?

  • Use Skyscanner: To compare fares across different airlines and find the cheapest deal.
  • Use Airline Website: For better flexibility, reliability, and direct customer service.
If the price difference is minimal, it's generally safer to book directly with the airline to avoid potential third-party complications.
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Community Guidelines and Standards, Terms of Service and Member T&Cs for more information.
Top