anyone under understands?
Primary Analysis
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (
http://www.osr.com)
Online Crash Dump Analysis Service
See
http://www.osronline.com for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23915.amd64fre.win7sp1_ldr.170913-0600
Machine Name:
Kernel base = 0xfffff800`03204000 PsLoadedModuleList = 0xfffff800`03446750
Debug session time: Sat Feb 3 11:53:33.185 2018 (UTC - 5:00)
System Uptime: 0 days 0:02:43.528
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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000357953f, Address of the instruction which caused the bugcheck
Arg3: fffff880083fbb50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
nt!IopParseDevice+766
fffff800`0357953f 007512 add byte ptr [rbp+12h],dh
CONTEXT: fffff880083fbb50 -- (.cxr 0xfffff880083fbb50)
rax=000000007c834908 rbx=0000000000000045 rcx=0000000000000000
rdx=0000000000000060 rsi=0000000000000080 rdi=fffffa8006e9ecd0
rip=fffff8000357953f rsp=fffff880083fc520 rbp=0000000000000040
r8=0000000000000001 r9=fffff880083fc6e0 r10=0000000000000001
r11=0000000e60b1e890 r12=fffff880083fc8a0 r13=0000000000000000
r14=fffffa8009943610 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
nt!IopParseDevice+0x766:
fffff800`0357953f 007512 add byte ptr [rbp+12h],dh ss:0018:00000000`00000052=??
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: AvastSvc.exe
CURRENT_IRQL: 0
MISALIGNED_IP:
nt!IopParseDevice+766
fffff800`0357953f 007512 add byte ptr [rbp+12h],dh
LAST_CONTROL_TRANSFER: from fffff80003575dde to fffff8000357953f
STACK_TEXT:
fffff880`083fc520 fffff800`03575dde : fffffa80`06e9ecd0 00000000`00000000 fffffa80`09943610 fffffa80`087a4e01 : nt!IopParseDevice+0x766
fffff880`083fc680 fffff800`035768c6 : 00000000`00000000 fffff880`083fc800 00000000`00000040 fffffa80`066bd8e0 : nt!ObpLookupObjectName+0x784
fffff880`083fc780 fffff800`03552876 : 00000000`00000000 00000000`0279e1e8 fffff680`00395701 fffff800`03292683 : nt!ObOpenObjectByName+0x306
fffff880`083fc850 fffff800`03274093 : 00000000`00000000 00000000`72afa030 fffffa80`067aaad0 00000000`72afa030 : nt!NtQueryAttributesFile+0x145
fffff880`083fcae0 00000000`76e0c10a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0279e1a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76e0c10a
FOLLOWUP_IP:
nt!IopParseDevice+766
fffff800`0357953f 007512 add byte ptr [rbp+12h],dh
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!IopParseDevice+766
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .cxr 0xfffff880083fbb50 ; kb
MODULE_NAME: hardware
FAILURE_BUCKET_ID: X64_IP_MISALIGNED
BUCKET_ID: X64_IP_MISALIGNED
Followup: MachineOwner
---------