Zero1 Mobile discussion thread

[gapboy]

free months is from 4th - 6 mth .. per their TnC

 

[chari-men]

End of June lor. Already paid for July, Aug & Sept already. By right should start from Oct. My plan is 3 mths + another 3 mths free.

Now Revolut app down, saw confirmation on Reddit... Youtrip was down yesterday or few days back according to news.

Been using youtrip for the past 10 days.. no issue.. for plans that require active subscription I don't recommend using these cards coz if failed deduction u honggan liao..

 

[PES1989]

free months is from 4th - 6 mth .. per their TnC

Yup I already paid for the 1st 3 month from July to Sep. Not sure why I need to pay for Oct too which is the 4th month...

They weren't able to explain why despite me pursuing the case further.

 

[firesong]

Yup I already paid for the 1st 3 month from July to Sep. Not sure why I need to pay for Oct too which is the 4th month...

They weren't able to explain why despite me pursuing the case further.

Was your 1st month a non-full month?

I am guessing the 4th-6th month refers to full months, not partial months - was the case for Vivifi.

 

[PES1989]

Was your 1st month a non-full month?

I am guessing the 4th-6th month refers to full months, not partial months - was the case for Vivifi.

Edited. Made payment in June. Line activated in early July. So to them is pro rated and not full month. So 1st full month start from Aug instead. Okay give & take I guess. Accept it & move on.

 

[firesong]

July was a full month, my line was activated near end of June.

Hmm... Might be time to write in to them to clarify then.

https://zero1.sg/terms-conditions
2.5 The monthly subscription fee is charged and payable in advance at the beginning of the billing period. The billing period is 30 calendar days from the time the SIM card is delivered to the Customer.

In your case, it does appear it shouldn't be billed,