OCBC Titanium Mastercard

[OCBC Bank]

It was tax refund from Premier Tax & Global Blue.

Thanks for the clarification.

All Foreign currency transactions made in US dollars will be converted into Singapore dollars, and transactions made in foreign currency other than US dollars will first be converted to US dollars before they are converted into Singapore dollars at the rate determined by the respective card associations (Visa or MasterCard International)

The conversion rate is applied on the date of posting to the Card Account and may be different from the rate in effect on the date of transaction.

All foreign currency transactions mentioned above (including reversals and refunds) will be subject to:

(i) Conversion costs incurred by the bank at 1% ; and/or
(ii) Bank Administrative Fee of 1.8%

^DG

 

[OCBC Bank]

How do you check if the 9x posted is accurate? Is there any transaction history of the amount posted that I can check against?

Hi there,

If you need assistance with the calculation of your additional OCBC$, please call our hotline at 1800 363 3333, or if you have Internet Banking access, write us a secured mail.

^DG

 

[Desires]

For Apple Pay transaction until 4/8, is it based on posting date or transaction date? If we do transaction on 04/08, it may be posted on next week.

 

[xersion]

How do you check if the 9x posted is accurate? Is there any transaction history of the amount posted that I can check against?

The 9x is base in your last statement

Sent from Samsung SM-G965F using GAGT

 

[OCBC Bank]

For Apple Pay transaction until 4/8, is it based on posting date or transaction date? If we do transaction on 04/08, it may be posted on next week.

Hi Desires,

Mobile payment transactions made on 4th August will be eligible for 10X OCBC$.

^DG

 

[sandyph]

Hi OCBC rep,

I made a purchase at best denki using mobile pay with OCBC TR. Am I eligible for the 2% cash rebate?

Thanks

Sent from Samsung SM-G930F using GAGT

 

[chickydevil]

Hi OCBC,

Is ezbuy still considered under the list of merchants for 10x OCBC rewards ? Noticed that 10x OCBC rewards for personal care has ended on 4th Aug, just want to make sure ezbuy does not falls under this category. Please advise which category does it falls under ?

Also, i have paid via googlepay on ezbuy..Can i check if the payment gateway (google, applepay etc) affects the MCC code ?

 

[OCBC Bank]

Hi OCBC,

Is ezbuy still considered under the list of merchants for 10x OCBC rewards ? Noticed that 10x OCBC rewards for personal care has ended on 4th Aug, just want to make sure ezbuy does not falls under this category. Please advise which category does it falls under ?

Also, i have paid via googlepay on ezbuy..Can i check if the payment gateway (google, applepay etc) affects the MCC code ?

Hi chickydevil,

10X OCBC$ for EzBuy transactions does not fall under the mobile payment and personal care promotion that ended on 4th August 2018.

As long as the payment is made via the Titanium Rewards card (physical card or mobile payment), it will be eligible for 10X OCBC$.

^DG

 

[OCBC Bank]

Hi OCBC rep,

I made a purchase at best denki using mobile pay with OCBC TR. Am I eligible for the 2% cash rebate?

Thanks

Sent from Samsung SM-G930F using GAGT

Hi sandyph,

The Titanium Rewards is a points card, and not a rebates card.

May we check if you are enquiring on another card? Also, if you are indeed asking on the Titanium Rewards card, do you have a link to the promotion you are referring to?

Thank you.

^DG

---
06/08/2018, 18:15

Updated for clarity:

We apologise for our previous reply.

To clarify, the promotion is applicable only to transactions made in store, and applies to payment made using the Titanium card - both physical card, and also mobile payment (by tapping the phone at merchant's terminal).

Terms & Conditions: https://www.ocbc.com/assets/pdf/card...ds2percent.pdf

 

[Trazora]

Hi all,

The promotion allowing customers to earn 10 OCBC$ for every dollar spent in our Mobile Pay and Personal Care categories was first introduced in October 2016 when the card was first launched. Since then, we have extended the promotion twice: Once on 31 December 2016 and once more on 31 December 2017.

After a recent review, the decision was made to end this particular portion of the promotion earlier than scheduled, and planned to communicate this to customers with about a month’s notice.

Our website was updated yesterday evening with the changes in the promotion, with the SMS update scheduled for today. We wanted to communicate this upfront to our customers (with about a month’s notice from 4 August) so that customers are aware of the change in promotion date early. The advance notice is also a nod to our Stay True philosophy, where we did not want to hide behind terms and conditions and let customers find out about the change only when they are calculating their OCBC$.

However, it’s not the end of our “S$1 = 10 OCBC$” story: You can continue to earn 10 OCBC$ for every dollar spent in (1) Clothes, shoes and bags; (2) Department stores; (3) Electronics gadgets and (4) Babies’ and children’s wear. In addition, we’ve also rolled out more promotions with popular merchants like IKEA, Emirates and Mileslife. Currently, we’re running a campaign that offers card holders the chance to get an additional 2% rebate on top of earning 10 OCBC$ for every dollar spent at Best Denki on Titanium Rewards credit card.

Hope this helps clarify!

^DG

The 2% for Best Denki was mentioned in your earlier post

 

[OCBC Bank]

Hi sandyph,

The Titanium Rewards is a points card, and not a rebates card.

May we check if you are enquiring on another card? Also, if you are indeed asking on the Titanium Rewards card, do you have a link to the promotion you are referring to?

Thank you.

^DG

The 2% for Best Denki was mentioned in your earlier post

Thanks for pointing this out, Trazora.
And we apologise for missing out on it, sandyph.

We will check on this, and get back to you at the soonest.

^DG

 

[sandyph]

Hi sandyph,

The Titanium Rewards is a points card, and not a rebates card.

May we check if you are enquiring on another card? Also, if you are indeed asking on the Titanium Rewards card, do you have a link to the promotion you are referring to?

Thank you.

^DG

Hi,

I saw it on ocbc.com/titaniumrewards

Here is the excerp:

2% Cash Rebate at BEST Denki

Earn 2% Cash Rebate when you spend at BEST Denki, on top of the existing 10 OCBC$ (worth 4 Miles) OCBC Titanium Rewards Cardmembers earn on a usual basis.

Valid till 31 January 2019

Thanks

Sent from Samsung SM-G930F using GAGT

 

[OCBC Bank]

Hi,

I saw it on ocbc.com/titaniumrewards

Here is the excerp:

2% Cash Rebate at BEST Denki

Earn 2% Cash Rebate when you spend at BEST Denki, on top of the existing 10 OCBC$ (worth 4 Miles) OCBC Titanium Rewards Cardmembers earn on a usual basis.

Valid till 31 January 2019

Thanks

Sent from Samsung SM-G930F using GAGT

Hi sandyph,

Thank you for the clarification, and we are terribly sorry for missing out on this promo when you enquired earlier on.

Yes, we are now indeed having a promotion where Titanium Rewards cardmembers are able to earn 2% Cash Rebate on BEST Denki purchases.

This is applicable only to transactions made in store, and applies to payment made using the physical card, and also mobile payment (by tapping the phone at merchant's terminal).

The rebate will be credited to your card account by end of the following month.

https://www.ocbc.com/assets/pdf/cards/termsandconditions-titaniumrewards2percent.pdf

^DG

 

[sandyph]

Hi sandyph,

Thank you for the clarification, and we are terribly sorry for missing out on this promo when you enquired earlier on.

Yes, we are now indeed having a promotion where Titanium Rewards cardmembers are able to earn 2% Cash Rebate on BEST Denki purchases.

This is applicable only to transactions made in store, and applies to payment made using the physical card, and also mobile payment (by tapping the phone at merchant's terminal).

The rebate will be credited to your card account by end of the following month.

https://www.ocbc.com/assets/pdf/cards/termsandconditions-titaniumrewards2percent.pdf

^DG

Thanks for the confirmation �

Sent from Samsung SM-G930F using GAGT

 

[xinping]

may i verify whether does purchases made in ikea (non mobile payment) are eligible for 10x points please.

thank you

 

[OCBC Bank]

may i verify whether does purchases made in ikea (non mobile payment) are eligible for 10x points please.

thank you

Hi xinping,

Transactions made in the eligible categories (say electronics) from Ikea will be given 10X OCBC$.

^DG

 

[Trazora]

Hi xinping,

Transactions made in the eligible categories (say electronics) from Ikea will be given 10X OCBC$.

^DG

ikea dun sell electronics. Ikea was eligible for 10x points assuming it has MCC of department store.

https://forums.hardwarezone.com.sg/109539394-post382.html

Dun see how it would have changed

 

[xinping]

Hi xinping,

Transactions made in the eligible categories (say electronics) from Ikea will be given 10X OCBC$.

^DG

ikea dun sell electronics. Ikea was eligible for 10x points assuming it has MCC of department store.

https://forums.hardwarezone.com.sg/109539394-post382.html

Dun see how it would have changed

a little confusing here.

i intend to buy a sofa and a mattress from ikea store physically. still eligible for 10x points?

 

[botakbotak]

Hello Sir/Mdm,

May I verify how do I use the following benefit?

Exclusive Lounge Key Access

Understood that there is a charge of USD 27 per person, does it mean if i decided to enter with my girlfriend, it will be charged at USD 27 x 2?

Any airline ticket is eligible right?

And finally... do I need to call them beforehand or anything? Sorry ah, first time trying this kind of atas service.

 

[stardays]

Dear OCBC

I am planning to purchase a handbag at Celine Ngee Ann City. May I know if their MCC is entitledfor x10 rewards points?

If not, what about Celine boutique at DFS?

Thank you!