Forced from cable TV to fibre TV by Starhub

eric3743

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Any idea if tvbj cha 838 is available on the StarHub Go? Seem like a good alternative since my broadband under M1.


Introducing > Starhub Go channels website

Top left click on the Live TV which will show available Starhub Go Only channels (top-right).

Scroll down to see all the available channels streaming.

It is available in the > Starhub Go Pack

Refer > TV Series (Go Select) $9.90 /month - TVB dramas is listed among.

In fact you can start watching by sign-up to Starhub Hub iD and subscribe the pack via payment credit-card or postpaid mobile account.

Alternately download Starhub Go App to your phone to watch on-the-go.
If you have Starhub postpaid mobile line the streaming would be free data usage.

Do note that Starhub Go is available to 1 Hub iD to 1 active streaming.

More info & details on > Starhub Go - website



Regards.
 

Henry Ng

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Introducing > Starhub Go channels website

Top left click on the Live TV which will show available Starhub Go Only channels (top-right).

Scroll down to see all the available channels streaming.

It is available in the > Starhub Go Pack

Refer > TV Series (Go Select) $9.90 /month - TVB dramas is listed among.

In fact you can start watching by sign-up to Starhub Hub iD and subscribe the pack via payment credit-card or postpaid mobile account.

Alternately download Starhub Go App to your phone to watch on-the-go.
If you have Starhub postpaid mobile line the streaming would be free data usage.

Do note that Starhub Go is available to 1 Hub iD to 1 active streaming.

More info & details on > Starhub Go - website



Regards.

Starhub is smart as it now has two kind of TV services. Fibre has traditional channels and they have this android Tv box for other isp user after Singtel come out with Standalone Tv.
 

maxcava19

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Singtel may able to provide ONT for just Mio TV as independent service, no need to subscribe to fibre broadband.

Unlike Starhub is to force customers to include Fibre broadband along with Fibre TV as in bundle.

The point is that FTP do have 2 ports for 2 separate services as in Internet and/or Pay-TV, optional, for either on same or different ISP separately.

I also had this issue, my elderly parent see TV and need house phone. Is there a bundle for Fibre TV and Telephone line under singtel? Seems like the Starter pack cheap sia $21.60.. don't know got hidden charges or not.

StarHub side gave me new contract for 1mbps Fibre internet and TV for $30++ but after 2 Years need to pay $70++ for both internet and Fibre TV..seriously wth.
 

Henry Ng

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I also had this issue, my elderly parent see TV and need house phone. Is there a bundle for Fibre TV and Telephone line under singtel? Seems like the Starter pack cheap sia $21.60.. don't know got hidden charges or not.

StarHub side gave me new contract for 1mbps Fibre internet and TV for $30++ but after 2 Years need to pay $70++ for both internet and Fibre TV..seriously wth.

You just need to recon your Starhub to enjoy the discount.
 

eric3743

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I also had this issue, my elderly parent see TV and need house phone. Is there a bundle for Fibre TV and Telephone line under singtel? Seems like the Starter pack cheap sia $21.60.. don't know got hidden charges or not.

StarHub side gave me new contract for 1mbps Fibre internet and TV for $30++ but after 2 Years need to pay $70++ for both internet and Fibre TV..seriously wth.


The Starhub offer should be quite reasonable as usual contract term is 2 years.


I'm on HomeHub 1000 paying fibre broadband subscription $49.90 + STB rental as this is offered in late 2016 for free TV subscription.
Since i do required fibre broadband hence the IPTV is secondary to me as seldom watch.
Contract is going to end so wait for them to see if there is any good offer/promotion available or not.


As for Singtel services which i am not familiar you can check on those Singtel threads.
It might be possible to have Singtel ONT with both TV and home phone services.


On Content channels matter what happen to Starhub may & would apply the same to Singtel.
Content Providers are using FIFA World Cup method in pushing us to pay higher pricing as compare to other countries.
This would never end as we already put out to the world to show that we could afford any pricing.. it is a bad direction in the beginning.

Hence whichever way we go to would end in the same direction.. pricing would continue to increase or channels removed.
 

maxcava19

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The Starhub offer should be quite reasonable as usual contract term is 2 years.


I'm on HomeHub 1000 paying fibre broadband subscription $49.90 + STB rental as this is offered in late 2016 for free TV subscription.
Since i do required fibre broadband hence the IPTV is secondary to me as seldom watch.
Contract is going to end so wait for them to see if there is any good offer/promotion available or not.


As for Singtel services which i am not familiar you can check on those Singtel threads.
It might be possible to have Singtel ONT with both TV and home phone services.


On Content channels matter what happen to Starhub may & would apply the same to Singtel.
Content Providers are using FIFA World Cup method in pushing us to pay higher pricing as compare to other countries.
This would never end as we already put out to the world to show that we could afford any pricing.. it is a bad direction in the beginning.

Hence whichever way we go to would end in the same direction.. pricing would continue to increase or channels removed.



Later i see singtel thread. due my mum home no need internet. She uses Cable TV and Home phone. thinking taking the promo but after 2 years pay extra for internet like waste money sia, plus if i take the two year offer, if wanna terminate with starhub for the service need to pay for Disconnection fee under the Openet. waste more money again if wanna jump to Singtel after the contract. headache now. :s13:
 

eric3743

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Later i see singtel thread. due my mum home no need internet. She uses Cable TV and Home phone. thinking taking the promo but after 2 years pay extra for internet like waste money sia, plus if i take the two year offer, if wanna terminate with starhub for the service need to pay for Disconnection fee under the Openet. waste more money again if wanna jump to Singtel after the contract. headache now. :s13:

Look like it is very limited or no choice in your mum case.

Cable TV no contract pricing is about $14+ more.
To continue is to sign-up to the offer only.

Home phone required Fibre Broadband due to ONT is the main requirement.


Anyway if you sign-up to Singtel there is ONT activation charges $50+ unable to waive off.

Do work out the costing and the channels & shows available on > Singtel TV
And it do required ethernet cabling connection due to FTP location to TV set.. as same as Fibre TV.
 

maxcava19

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Look like it is very limited or no choice in your mum case.

Cable TV no contract pricing is about $14+ more.
To continue is to sign-up to the offer only.

Home phone required Fibre Broadband due to ONT is the main requirement.


Anyway if you sign-up to Singtel there is ONT activation charges $50+ unable to waive off.

Do work out the costing and the channels & shows available on > Singtel TV
And it do required ethernet cabling connection due to FTP location to TV set.. as same as Fibre TV.


Currently asking Starhub if can recon till they pull out the Cable network. Worst case scenario, let my mum use the Digital box FTA Mediacorpse Show lor and issue a hp set docked on a charger under my MyRepublic Uno $8 plan for calls and free incoming. that way save money. lan lan.:D
 

eric3743

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Currently asking Starhub if can recon till they pull out the Cable network. Worst case scenario, let my mum use the Digital box FTA Mediacorpse Show lor and issue a hp set docked on a charger under my MyRepublic Uno $8 plan for calls and free incoming. that way save money. lan lan.:D

Well Starhub already stopped sign-up.. but you still able to continue to use.

Good morning everyone. I can see why everyone is worried and I'd like to clarify about a few things shared in this thread so far.

Yes, we are indeed working to cease cable services (including TV and broadband) soon. As of end Jun 2018, we have stopped all sign ups for Cable TV (CTV) services and only Fibre TV services are available for sign up / re-contract and must be supported with Fibre broadband services.

Rest assured that existing customers who wish to stay on CTV services can continue to do so for now until we provide updates to all affected customers closer to the final cessation date.

As a CTV subscriber, you can indeed choose to retain your TV services on cable if you so choose for now as the cable network is still open.

Let me know anytime if you've any further queries.


- Amy
https://community.starhub.com/t5/Se...-affect-Starhub-non-fibre-TV/m-p/161610#M2564



Meanwhile go and find a mobile plan & phone suitable to her needs.

If require assistance on this you can post it in the Mobile section of this HWZ forum.
 

Henry Ng

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Currently asking Starhub if can recon till they pull out the Cable network. Worst case scenario, let my mum use the Digital box FTA Mediacorpse Show lor and issue a hp set docked on a charger under my MyRepublic Uno $8 plan for calls and free incoming. that way save money. lan lan.:D
If you have wifi internet at home. You can get the Starhub GO Streaming box $199 and take Starhub GO family at $14.90/mth.
 

ygdrasil

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Explanation of ONT-Port-2 direct IPTV connection

Hi folks, just thought I would re-summarise why StarHub says there must be a direct cable for IPTV between ONT-Port-2 to STB.

We have seen this question many times and the explanations are scattered all over the place.

1. StarHub uses VLAN 1091 on ONT-Port-2 all the way to IPTV STB, i.e., the STB must see tagged frames. That is why you usually cannot insert wifi point-to-point solutions (media-bridge, range extender).

2. StarHub IPTV is indeed 100Mbps Ethernet, so your CAT 6 cable is underutilized! :(

3. If you have only one structured cable in your home between ONT and TV and you wish to place your wifi-router near the TV for your smart TV/blu-ray player/PS4/XboxOne the solution is to use managed switches at both ends. Think of the managed switch as a means to mix Internet/IPTV on one cable and split at the other end. Since IPTV uses < 100Mbps you will have > 90% of capacity for internet surfing. Indeed the IPTV generally uses much less than 100Mbps, your speed test will show > 800Mbps.

Technically you could use wifi-media bridge but you would have to do:

ONT-2-[managed-switch-strip-VLAN1091]-WIFI1---
---WIFI2-[managed-switch-restore-VLAN1091]-IPTV_STB.

!!!The StarHub installation technician would absolutely refuse to do this and you are on your own and you will get no tech support from StarHub!!!


4. The IPTV settings for SingTel Mio (VLAN 10/20/30) are different: IPTV is tagged on the WAN port as VLAN 20 (internet is VLAN 10, VoIP is VLAN 30) but when it comes out of the router(e.g. Asus port 4) IPTV is untagged and Mio STB sees untagged frames. (Trivia: VoIP comes out of the router still tagged with VLAN 30 for the digital phone; similar to StarHub IPTV that wants tagged frames).

5. All this IPTV VLAN information is obscured by the router manufacturers. They try to be helpful by giving ready-made settings like IPTV "SingTel Mio" "SingTel Other" "M1" "Maxis" etc; but this does not serve to educate the customer base nor explain why none of these settings are relevant to StarHub since StarHub IPTV and Internet do not share the ONT port.

6. The new generation of giveaway-routers like Linksys E8350 now actually explain VLANs and don't try to "hide" the information anymore.

Hope this explanation will help those of you migrating to StarHub IPTV + MaxInfinity.
 
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Citiguy

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I have a question here. My cable TV contract will end at the end of this month. If IPTV is the only way top go forward, AND that I will have to subscribe to Starhub's broadband in order to get their IPTV service, that will mean that I will have to cancel my current M1 Broadband subscription. And by doing that I will incur an early termination from M1.

Is that a correct assumption?

TIA for replies.
 

eric3743

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I have a question here. My cable TV contract will end at the end of this month. If IPTV is the only way top go forward, AND that I will have to subscribe to Starhub's broadband in order to get their IPTV service, that will mean that I will have to cancel my current M1 Broadband subscription. And by doing that I will incur an early termination from M1.

Is that a correct assumption?

TIA for replies.


No need to terminate the M1 fibre broadband as since termination cost would be usually the full subscription till end contract.

FTP do have 2 ports for 2 ISP.

Starhub would have to use the FTP 2nd port for their ONT.
 

Citiguy

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No need to terminate the M1 fibre broadband as since termination cost would be usually the full subscription till end contract.

FTP do have 2 ports for 2 ISP.

Starhub would have to use the FTP 2nd port for their ONT.

Thank you, eric3743.

So that would mean that I will have 2 ISPs (M1 & Starhub) until my current contract with M1 expires?
 

Henry Ng

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Thank you, eric3743.

So that would mean that I will have 2 ISPs (M1 & Starhub) until my current contract with M1 expires?

Do consider their Starhub GO Streaming box at Comex Show 2018 from today to Sunday. This is a standalone Tv service.
 

eric3743

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Thank you, eric3743.

So that would mean that I will have 2 ISPs (M1 & Starhub) until my current contract with M1 expires?

Yes.


Btw, did Starhub offer you any special promotion as Cable TV subscriber.

There is ongoing offer by Starhub to selective Cable TV subscriber to upgrade to Fibre TV with Free Fibre Broadband inclusive, by paying the same subscription.

Maybe you can check with Starhub CSO on this promotional offer if available to you, if any.
 
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