I have purchased Legion 5 recently and I think Lenovo is doing a bad job with their own branding which used to be ok.
1. Their website has stated that the fixed configuration shall be shipped in 2 business days and they have not shipped yet.
2. The website says that buyer can redeem gifts and as usual there are some terms and conditions. The normal practice is to take down the advertisement or put up a notice that all gifts have been fully redeemed if that is so. However, this is not done and consumer needs to wait for 60 days before knowing the results (the gift company does not reply to my email at all). The worst is that Lenovo chat agent says that the gifts are not valid anymore and their customer service asks me to check with the gift company.
I have read in this forum about the limited number of XBOX for redemption issue. As a big company, it seems that they are quite stingy in giving promotional gifts to consumers. I am glad that someone has gone further to fight for the gift instead of keeping mum. The funny thing with Lenovo is after the XBOX episode as shown in this forum, you do not know whose words to believe/trust...the chat agent, the customer service and etc.
Now I have to associate Lenovo as a brand which over-promises and under- delivers.