Unscrupulous car rental company

[Connoisseur-1976]

I am making an official complaint regarding this car rental company for their unscrupulous way of doing business. I know it's a futile effort by posting here but I hope it serves as a warning to others who may happen to come across their postings in Carousell. The mentioned company is 88 rental pte ltd/ Braeliss enterprise pte ltd (Carousell ID : heeyang 1707)

I rented a Toyota rush 1.5L on 9 June 2017 for 4 days from 30 June to 4th July 2017 at a rate of $325 inclusive of Malaysia usage. I made a deposit of $100 on that day and told him (Ryan Ho, the boss) I will be collecting the car at the earliest opportunity which they agreed at 10.30am. On 29 June 2017, Ryan's colleague Macus (9811 1555) called me and said the Toyota rush met with an accident and wanted to exchange it with Nissan sylphy.

I was disappointed because this car was carefully chosen for my usage of wedding 过大礼 in Malaysia but I don't have a choice at that moment and I believed they also don't want such a thing to happen (the accident).

At around 9pm I called Ryan to confirm the car (Nissan Sylphy) as I seek my wife-to-be confirmation of the mention car. I was shocked when he told me nonchalantly that the car can only be collected at 5pm (30 June 2017). I kept my cool and asked him for solutions as I need to go in Malaysia early morning.

At 9.45pm, he said there is a Honda civic available but I need to top up $75 (making it to a total rental price of $400) as he had a hard time getting this car from a friend. At that moment, I began to suspect if this was a plot by them to get more rental amount from me instead of the car (toyota rush) having an accident? I can only follow their instructions because I don't have any choice.

I did try to look for another car myself and used my HP to solicit another car company (Vogue car rental) but they told me all cars have been rented out. However, when my friend used his HP to make queries on the same company, they told him a Nissan Sylphy was available. Conspiracy theory? It seems to me they are a syndicate waiting for preys.

I have been renting cars from Carousell for many years without a problem and I finally gasps what it means by low crime doesn't mean no crime. It is really upsetting to experience this terrible episode and no words can describe how much I went through. I'm not sure how many unscrupulous individuals are out there but I'm positive there are many victims like me that choose to remain quiet.

For sure, renting a car will not be the same again as the phobia of meeting another person of dubious character lingers in me. I hope my terrible experience will serve as a warning to others to open your eyes and not go for the cheapest deal because that maybe the last thing you wish for.

PS, below is a list of what I found that links Ryan and the car company.

HP: ***3 6635/ ***1 1555 (Ryan)
Address: Link@amk #06-06 and Synergy@KB #01-39/01-55

88carrentalsg@g____.com

Alan ***57775
Ryan's business partner ***00570
****3124 (in their listing)
****6487 (in their listing)

 

[EJB]

Toyota Rush for wedding? You know how badly cramped your wife will be in the rear seat with her gown and ken-ken?

 

[walkofwinners]

1) Toyota rush for wedding (wth?!)
2) sylphy seems to be a decent choice given the space and it being more luxurious than a suv
3) be prepared for a lawyer letter and having to make a public apology just like many of other fallen heroes here

Always safer to rent from big companies by paying more if you need the car at a fixed timing. Or best collect the car a day before to be safe.

 

[delceer]

I am making an official complaint regarding this car rental company for their unscrupulous way of doing business. I know it's a futile effort by posting here but I hope it serves as a warning to others who may happen to come across their postings in Carousell. The mentioned company is 88 rental pte ltd/ Braeliss enterprise pte ltd (Carousell ID : heeyang 1707)

I rented a Toyota rush 1.5L on 9 June 2017 for 4 days from 30 June to 4th July 2017 at a rate of $325 inclusive of Malaysia usage. I made a deposit of $100 on that day and told him (Ryan Ho, the boss) I will be collecting the car at the earliest opportunity which they agreed at 10.30am. On 29 June 2017, Ryan's colleague Macus (9811 1555) called me and said the Toyota rush met with an accident and wanted to exchange it with Nissan sylphy.

I was disappointed because this car was carefully chosen for my usage of wedding 过大礼 in Malaysia but I don't have a choice at that moment and I believed they also don't want such a thing to happen (the accident).

At around 9pm I called Ryan to confirm the car (Nissan Sylphy) as I seek my wife-to-be confirmation of the mention car. I was shocked when he told me nonchalantly that the car can only be collected at 5pm (30 June 2017). I kept my cool and asked him for solutions as I need to go in Malaysia early morning.

At 9.45pm, he said there is a Honda civic available but I need to top up $75 (making it to a total rental price of $400) as he had a hard time getting this car from a friend. At that moment, I began to suspect if this was a plot by them to get more rental amount from me instead of the car (toyota rush) having an accident? I can only follow their instructions because I don't have any choice.

I did try to look for another car myself and used my HP to solicit another car company (Vogue car rental) but they told me all cars have been rented out. However, when my friend used his HP to make queries on the same company, they told him a Nissan Sylphy was available. Conspiracy theory? It seems to me they are a syndicate waiting for preys.

I have been renting cars from Carousell for many years without a problem and I finally gasps what it means by low crime doesn't mean no crime. It is really upsetting to experience this terrible episode and no words can describe how much I went through. I'm not sure how many unscrupulous individuals are out there but I'm positive there are many victims like me that choose to remain quiet.

For sure, renting a car will not be the same again as the phobia of meeting another person of dubious character lingers in me. I hope my terrible experience will serve as a warning to others to open your eyes and not go for the cheapest deal because that maybe the last thing you wish for.

PS, below is a list of what I found that links Ryan and the car company.

HP: ***3 6635/ ***1 1555 (Ryan)
Address: Link@amk #06-06 and Synergy@KB #01-39/01-55

88carrentalsg@g____.com

Alan ***57775
Ryan's business partner ***00570
****3124 (in their listing)
****6487 (in their listing)

Make sure you have all the evident to back what you said.
Don't follow Matthew Chong of Jalan Membina .

http://forums.hardwarezone.com.sg/cars-cars-204/notice-apology-5645447.html

 

[stylechap]

my usage of wedding 过大礼

looks like people here don't fully read then start criticising people again

 

[Connoisseur-1976]

Make sure you have all the evident to back what you said.
Don't follow Matthew Chong of Jalan Membina .

http://forums.hardwarezone.com.sg/cars-cars-204/notice-apology-5645447.html

Yes i have all the message details print screen and may also consider to retrieve voice recording from my telco subscriber if needed.

Ya lar of course not wedding but 过大礼

 

[Connoisseur-1976]

1) Toyota rush for wedding (wth?!)
2) sylphy seems to be a decent choice given the space and it being more luxurious than a suv
3) be prepared for a lawyer letter and having to make a public apology just like many of other fallen heroes here

Always safer to rent from big companies by paying more if you need the car at a fixed timing. Or best collect the car a day before to be safe.

Actually i hope they will sue me for defamation so that I can see them in court. My conscience is clear and nothing to be afraid of. Cheers.

 

[linzw00]

thks for sharing and sorry to hear of yr experience.

 

[walkofwinners]

Yes i have all the message details print screen and may also consider to retrieve voice recording from my telco subscriber if needed.

Ya lar of course not wedding but 过大礼

U wait long long Telco will help u retrieve voice recording. Even when law enforcement ask to retrieve voice recording also subjective.

 

[Connoisseur-1976]

U wait long long Telco will help u retrieve voice recording. Even when law enforcement ask to retrieve voice recording also subjective.

Sorry I mean retrieve from my own recording. I have a habit of recording conversation when using phone because of past experiences.

 

[funky05]

How u record your own convo yourself ? Can share? I wanna do that too

 

[Connoisseur-1976]

How u record your own convo yourself ? Can share? I wanna do that too

It's easy. Just buy the device from sim lim square and there are steps by steps information teaching u how to wire it. Just tell the sales person that you want to record conversation between phones.

 

[HeadQuarters]

It's easy. Just buy the device from sim lim square and there are steps by steps information teaching u how to wire it. Just tell the sales person that you want to record conversation between phones.

Walao! 窃听风云 3! I want learn to do that too!

 

[li9ht5peed]

It's easy. Just buy the device from sim lim square and there are steps by steps information teaching u how to wire it. Just tell the sales person that you want to record conversation between phones.

There is no need to go sim lim square. The technology to record phone conversations and video+audio you in action anywhere (without your physical presence), even in low light is already available. Its only whether you know how to use it without alerting the party being spied on. I am not referring to spycams if that is what you are thinking

 

[walkofwinners]

Actually android phones have recording function for calls esp the newer phones have the record function by default too.

 

[sanchin]

Thanks for sharing, IMO there is another way of dealing as in reject their offer of the honda civic and call the deal off. Since they can't provide a similar vehicle for replacement it'll mean they are unable to fulfill the contract and you can get back the deposit. I know you are left without much choices given the urgency, but this is just a scare tactic back against them as they had used on you. This game is like see who lose more nia, in most cases you'll most likely get the nissan sylphy since your friend already confirm it is available. Either way you can still get back the deposit since they can't provide you a replacement car and you can use your friend's name to rent the nissan sylphy.

 

[delceer]

How u record your own convo yourself ? Can share? I wanna do that too

Sorry I mean retrieve from my own recording. I have a habit of recording conversation when using phone because of past experiences.

Can teach how you record it ?
Iphone got the function ?

 

[Optionstrader]

I need car rental Vogue seems not bad

Sent from OPPO CPH1607 using GAGT

 

[Optionstrader]

Anyway wedding car is normally Mercedes mah

Sent from OPPO CPH1607 using GAGT

 

[KimberlyKimmie]

Yea me too. I am so called "cheated" by this company. Esp Ryan Ho, He even went to the extend to use gangsterism. I want people to be aware. He even started to jot down debts that were not there in the first place and called debt collectors to come knocking on my door. We rented a vehicle from them for almost a year. He is a major scammer. I told him to bring us to court since he insist. He did not, what he did next was involve gangterism. which we manage to settle of by paying $xxx and we are called off, no more lines between us. We agreed to pay $xxx to be safe from what he threatened.

And what happened next is about a month later, debt collector start knocking. Still the same, sue us to court. Ryan is exactly trying to make a bully.

PLEASE BE AWARE OF HIM.