ViewQwest Fiber Broadband Official Thread - Part 4

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viewqwest

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Hi everyone,

We've identified the issue and our engineers are reaching the exchange now to fix - due to NLT's security policy though we need to wait 1h before being allowed in.

Will post more updates on what happened once we get more info from the engineers.
 

ceecookie

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So it went down at 9.30PM?

My VQ TV was unable to play Viki videos, although still can load the icons and images. Tot it was the box issue :s8:
Now its playing fine and my internet connection is OK.
 

j

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Hi everyone,

We've identified the issue and our engineers are reaching the exchange now to fix - due to NLT's security policy though we need to wait 1h before being allowed in.

Will post more updates on what happened once we get more info from the engineers.

Haha haha haha. Sorry guys. Hardware failure again. Guess cost cutting on hardware isn't such a great idea.
 

darkmatt

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Hi everyone,

We've identified the issue and our engineers are reaching the exchange now to fix - due to NLT's security policy though we need to wait 1h before being allowed in.



Will post more updates on what happened once we get more info from the engineers.
One hour from now, or has it already been one hour?
 

Ark Law

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Hi everyone,

We've identified the issue and our engineers are reaching the exchange now to fix - due to NLT's security policy though we need to wait 1h before being allowed in.

Will post more updates on what happened once we get more info from the engineers.

SMLJ 1hr wait before can go in, what kind of reason is warranted for that? Or just another BS excuse to buy more time?
 

Plastick

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i came from M1 then to MR now to VQ think for more than 1yr. really cannot stay long :/
 

j

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SMLJ 1hr wait before can go in, what kind of reason is warranted for that? Or just another BS excuse to buy more time?

Because SMRT train break down so often and VQ spent their budget on buying that F1 car display model, engineers now have to cycle to work site instead of taking taxi on company's cost.
 
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