MACS (Malaysian Automated Clearance) ?

MsDreamy

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This MACS's customer service is the WORST in whole Singapore. PLEASE GO GET QUEUE NUMBER BEFORE 2PM OR HAVE TO WAIT THE DAY AFTER. REALLY DAMN PISSED AND ANGRY WITH THE GIRLS THERE. FEEL LIKE GIVING THEM A TIGHT SLAP. I WAS JUST LATE BY 4MINS. But another customer was there waiting for his family member (the applicant) to arrive was allowed to submit the application for this afternoon batch.
 
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Myu~sun

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Is there a mention after 2 cannot submit meh? I also submit. I submitted 3++ also OK. And also my passport is less then 2yrs
 

jumpmanz

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am thinking whether to apply for macs as pages running out. but $35 a year for drivers like not worth it.
 

tqx

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This MACS's customer service is the WORST in whole Singapore. PLEASE GO GET QUEUE NUMBER BEFORE 2PM OR HAVE TO WAIT THE DAY AFTER. REALLY DAMN PISSED AND ANGRY WITH THE GIRLS THERE. FEEL LIKE GIVING THEM A TIGHT SLAP. I WAS JUST LATE BY 4MINS. But another customer was there waiting for his family member (the applicant) to arrive was allowed to submit the application for this afternoon batch.

I think their customer service is very good and knowledgable , they also stayed back quite late to give me my passport when I tell them I will be late.

I think it is unfair for you to criticise them just because they didn't bend the rules for you. Will it feel better that they reject you at 2pm or make you wait 2 hrs at 401pm tell you to go home because the Malaysia system they use to submit the application shutdown on time and they can't do anything about it because controlled by MY government
 

Andy_Li

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No issues for me.

My Passport is quite new, OCT 2016 passport.

On Tuesday I went to thirdlink at orchard parade hotel to apply for macs, collected queue number before 2 PM, so I can collect my passport the following day.

Yesterday I collected back my passport with MACS approved and the sticker, they help to paste it on the passport just like how the kastam used to do it.

No issues for my friend and i.

Important thing is to bring passport photo, passport (2 year validity) and $35 per person. They have pen, scissors, glue on the table, self service. Waiting time to submit the form and scan fingerprint is quite long, about 2hours wait.

Some singaporeans bring going expire passport, subject to approval. Some no bring photo, some passport expired, bring wrong passport etc

Arrived at 8:20am and see ~10 ppl alr queueing... MACS really popular nowadays
 

BigMonkey

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anyone met with a bunch of people that grab your arm and tell you don't cut queue when you are walking to macs?
 

dreamer_jul

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Nope. Those ppl probably thought u wanted to cut queue. Went in just now at 12pm. the queue at CIQ was so long, it was u-shaped. Had to push my way thru to the macs queue at the other side.
 

juxtaposition

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3pm on Saturday afternoon also :eek:
WCgpwot.jpg
 

ProLogic

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the final product. i did mine last year and expires today LOL. cnt renew anymore as my passport is under 2 years on 1st Jan 2017. gonna start queing to get into jb next year onwards. no more fast clearance :(

can go apply for new passport from ICA, rike?
 

Elnin0

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Is there a mention after 2 cannot submit meh? I also submit. I submitted 3++ also OK. And also my passport is less then 2yrs

I'm currently Macs lane user too. Going to expired in June. My passport next year expired. One year plus passport to expiry. Can do?

If not, I make new passport.. can only transfer 9 months of validity to the new passport.

If I do Macs without any Malaysia entry stamp, can? Becoz I know there is a requirement states applicant must enter Malaysia a few times before can apply.
 

jumpmanz

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I'm currently Macs lane user too. Going to expired in June. My passport next year expired. One year plus passport to expiry. Can do?

If not, I make new passport.. can only transfer 9 months of validity to the new passport.

If I do Macs without any Malaysia entry stamp, can? Becoz I know there is a requirement states applicant must enter Malaysia a few times before can apply.
Passport must have at least 18 months validity to process macs.
1 year for mac, 6 months for the usual entry to most countries.

Sent from my Samsung 4K HDTV in Batam using GAGT
 

LonelyMan

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Ok, gonna do it tmr at 8.30am with 19 months left on my passport. How long to submit the application? Need to rush for work
 

feralslash

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Question! Any s'porean can apply for it? Or u must have a valid reason (doing business in JB, got property there in your name/spouse name)?
The application form at the thirdlink website shows a section for sponsor to fill up.
 

BigMonkey

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Question! Any s'porean can apply for it? Or u must have a valid reason (doing business in JB, got property there in your name/spouse name)?
The application form at the thirdlink website shows a section for sponsor to fill up.

Any. No need valid reason. Just strike out the section with N.A
 
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