StarHub MaxInfinity Fiber Optic - Experience

boonkang

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Just FYI, see photo below...
O3yDJUa.jpg


The above info is found at this Web page (dated today 2017-07-12):
http://theneodimension.com/starhub-linksys-offers-ea7500v2-wireless-routers-subscribers/

Similar info can also be found at this Starhub Web page (dated yesterday 2017-07-11)
http://www.starhub.com/about-us/newsroom/2017/july/linksys-and-starhub-jointly-offer-next-generation-max-stream-ea7.html
 
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boonkang

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new router for new subscriber.. while we are struck with this chui D-Link

For the Linksys EA7500v2 AC1900+ router that is (supposed to be given) FREE by Starhub starting from 15th July (3 days from now), it is already stated that BOTH new & renewing Starhub subscribers -- on various 1Gbps Internet plans -- will get the Linksys EA7500v2 AC1900+ router FREE.
O3yDJUa.jpg


You may wish to read the following two Web pages again:
http://www.starhub.com/about-us/newsroom/2017/july/linksys-and-starhub-jointly-offer-next-generation-max-stream-ea7.html
http://theneodimension.com/starhub-linksys-offers-ea7500v2-wireless-routers-subscribers/

***
As far as I know (AFAIK)...
Over the past multiple years, FREE D-Link routers that subscribers have received from Starhub are -- DIR-850L, DIR-865L or DIR-868L.

If you're currently using DIR-850L, it's advisable to switch to another better router.

Out of the above three D-link routers -- the DIR-868L & DIR-865L are actually quite decent routers.

I've both DIR-865L & DIR-868L. Both DIR-865L & DIR-868L are 3x3 capable wireless AC routers.
Used/resale DIR-865L & DIR-868L are among the CHEAPEST 3x3 capable wireless AC routers you can find on classifieds sites like Carousell.

DIR-865L works best as an AP (access point) while the DIR-868L can work well either as the main router or AP.

The issue with most routers is that once the product is released -- the router firmware usually DOES NOT ADD new functions even when there's a new firmware update.

BOTH DIR-865L & DIR-868L are old model routers already -- and as such may not have the latest functions in the firmware compared to newer model routers.

I've also come across many people who buy the latest (model) expensive router -- but never even use half of all functions available in the expensive router.

(If you're just using the DIR-865L or DIR-868L -- or any other router -- mainly for wireless/WiFi access purposes only, then it doesn't matter whether the router firmware is bloated w/ functions or not.)

The good news is that -- if you don't like the original D-Link firmware, both the DIR-865L & DIR-868L routers can be flashed to run other 3rd party firmware.

Both my DIR-865L & DIR-868L are flashed to 3rd party firmware & are running rock solid/stable for the purposes I use them for.

Hope the above helps.
 
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curo

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Bro what 3rd party you flash to? I'm still using the DIR 858L but the range is not strong enough and wifi abit unstable. If 3rd party is better can recommend?

Btw is the new router any better than d-link? I can recontract anytime but thinking if I should do it.
 

boonkang

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Bro what 3rd party you flash to? I'm still using the DIR 858L but the range is not strong enough and wifi abit unstable. If 3rd party is better can recommend?

Btw is the new router any better than d-link? I can recontract anytime but thinking if I should do it.

Just only looking at specs (on paper)...
Linksys EA7500v2 is a (802.11ac) Wave 2 AC router while DIR-868L is 1st generation (Wave 1) AC router.

Basically 802.11ac Wave 2 means:
- EA7500v2 supports MU-MIMO but DIR-868L does not.

But MU-MIMO is USELESS if you don't have AT LEAST two (or more) wireless devices (phones/tablets) at home that also supports MU-MIMO.

- EA7500v2 has a faster dual core processor compared to the DIR-868L.
- EA7500v2 has 3 x external antennas + 1 x internal antenna while DIR-868L uses only internal antennas.

If you wish to know more specs for the EA7500v2, kindly search/Google for more info.

EA7500v2 is (obviously) a newer generation model router (with better specs) compared to the DIR-868L.

But how much better will the EA7500v2 perform compared to the DIR-868L? Who knows?

Whether the EA7500v2 works much better or not much different compared to the DIR-868L -- nobody can tell you accurately UNTIL you actually use the EA7500v2 router in your home to find out for yourself.

***
For the DIR-868L router, personally the two main reasons why I run 3rd party firmware on my DIR-868L router are:

- The 3rd party firmware provides some (additional) functions that the original D-Link firmware don't have.
- The 3rd party firmware allows access to DFS channels -- this provides wider selection of WiFi channels to use for 5Ghz wireless.

I'm currently using Shibby Tomato 3rd party firmware on my DIR-868L router:
http://tomato.groov.pl/download/K26ARM/140-MultiWAN/

Updating or changing firmware in the router DOES NOT always mean that you'll get better wireless range -- regardless of router brand/model.

(Sometimes firmware updates are to solve bugs or patch security loopholes or improve stability on functions not related to wireless.)

I can't tell you whether the Shibby Tomato firmware on the DIR-868L router has better range compared to the original D-Link firmware because -- ever since I got the DIR-868L, I've always used it with Shibby Tomato firmware instead of the original D-Link firmware.

In case you're not aware, Bro 'tungsten2' has reported (almost 3 months ago) that wireless range improved on the DIR-868L after upgrading to the D-Link firmware version 1.09SHC:
http://global.dlink-intl.com/starhub/upgrade/

See following post by Bro 'tungsten2' and also read the entire thread that this following post is on:
The 1.09SHC is like putting steriods on the DIR-868L.

Wifi signal is stronger , even when set to LOW.

LAN speed also faster. Previously only get 700+ mbps now 800+ mbps .

Hope the above helps.
 
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curo

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wow thats alot of information bro. Thanks alot. Did a search and read up on MU-MIMO and like u said, if don't have devices that support MU-MIMO also no use.

will read and try on the firmware. thanks
 

tungsten2

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Starhub should have tie up to give the Portal router instead. Channel congestion is wat many urban dwellers facing. That wave2 router is pretty useless.
 

derrickgoh

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So the million dollar question is does using this linksys router solve most if not all problems? So many ppl claiming the speed issues & connectivity issues were due to the crappy Dlink router.
 

Kiwi8

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But I dunno why, when I run Tomato on my DIR-868L, I get less wireless range than when on stock firmware despite me racking up the wireless power.

Perhaps going to try the 1.09SHC firmware.
 

MrMundy

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Starhub DNS is still an issue. To a certain extent, Dlink router also have some issue.


moi running linksys wrt1900ac (not the best.. but budget enough for me) + pihole (basically a small device that can block most ads and tracking at the router level and also serves as a dns server, using google + starhub dns, everything is smooth)

u would be surprised by the amount of **** that gets tracked when u browse the web... my pihole blocks 10k+ to 20k+ sites per day, sibei zuay ads and trackers:eek::eek:
some websites load faster because alot of background stuff gets blocked, but youtube ads still cant fully block sibei sian:(
 

boonkang

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So the million dollar question is does using this linksys router solve most if not all problems? So many ppl claiming the speed issues & connectivity issues were due to the crappy Dlink router.

Starhub DNS is still an issue. To a certain extent, Dlink router also have some issue.

Router ALONE does not guarantee good Internet access.

If the DNS server you use is slow/poor or even not accessible, basically that means you can't access Internet properly at all.
(unless you manually key in the IP address of every server you're accessing on the Internet.)

If you've reasonably good knowledge/experience in networking -- I'm sure you already know this:
If the DNS server you're using is poor, it DOES NOT matter how good or powerful your router is -- your Internet access will still be poor.

DNS servers can do MUCH MORE than just resolving domains, DNS servers can even allow or block access to sites.

Nowadays, EVERY app you use or every Web site you visit -- is trying to monetise or data mine you in every conceivable way.
(this means -- at least -- linking you to many ad domains & trackers)

You will be shocked at how may DNS queries are submitted at times -- even when loading what may look like a simple Web page.

As such, IMHO...
Using a reliable & fast DNS server(s) is REALLY important -- maybe even more important than how good your router is.

You can mitigate the issue of ever increasing DNS requests/traffic by blocking known ad/malware domains & trackers.
(Adblocking itself is one of the fastest growing aspect of the Internet/Web in recent years)

This may reduce but (still) DO NOT totally eliminate the need to access DNS servers.

Everybody knows the case in Oct last year (2016) -- that Internet access for many Starhub subscribers goes down -- once Starhub's DNS servers got overloaded & became inaccessible.

But, it's been known for years -- before last Oct's incident -- that Starhub's DNS is poor/slow/unreliable.
Yet, at the same time, those Starhub subscribers using other 3rd party DNS instead of Starhub's DNS continues to be able to access the Internet.

My point is...

If Starhub's DNS continues to be poor & most users (continue to) use Starhub's DNS by default, then connection problems will still persist & whatever router that Starhub issue would AGAIN be reported as "crappy".

But we know it is not a must to use the ISP's DNS, we can always configure settings in our router to use ANY 3rd party DNS (either FREE or paid) -- or CHANGE to use a different set of DNS servers whenever necessary.

Personally, I also use a 4G mobile router (MiFi) to access Internet on my phone when outside; so that I can configure to use any 3rd party DNS -- even for mobile data Internet access -- instead of using the telco's default DNS.
 
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derrickgoh

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Well if starhub has no intention of doing something about their dns server then screw them. Have not heard of dns server complaints from singtel, m1 or viewqwest users.
 

kiama

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current dual broadband 200 contract ending soon.
if never recontract, does SH bill the same price or more?
 

eric3743

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current dual broadband 200 contract ending soon.
if never recontract, does SH bill the same price or more?

You have to review your contract T&C.
Standard is that the price remain the same, unless otherwise informed by Letter, as they did before.

If not sure, write to them, via;
https://community.starhub.com/

The forum staff will able to assist you on this.

Regard.
 

Fellowes

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new router for new subscriber.. while we are struck with this chui D-Link

I called StarHub to request for the replacement to this new Linksys router as I have 2 DLink 868L in my shelf as I am using my own older Asus N66U which is still better than the stupid DLink AC 868L router, they directly rejected me stating it's for new signup and recontract, replaced will only be the same model as it link to my Homehub 1000 plan. Lol whatever...last time using SingTel Fiber, whenever they release newer wireless modem (2wire, PACE, Aztech) series last time, they will accept our request and offer free upgrade to newer modem and even come down setup for us FOC.

868L put in Carousell also nobody want to buy, look at the price range is just a dirt cheap router, what retail or worth at $319...that one how long ago. Seem like StarHub still not willing to partner with Asus instead they choose Linksys for the new supplier for routers, even when StarHub Engineer come down to my house to issue me the new replacement DIR 868L and diagnosed the request timeout issue last time, he also say just use your Asus router even though it's N only, it's still better than DLink 868L.
 
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tungsten2

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I called StarHub to request for the replacement to this new Linksys router as I have 2 DLink 868L in my shelf as I am using my own older Asus N66U which is still better than the stupid DLink AC 868L router, they directly rejected me stating it's for new signup and recontract, replaced will only be the same model as it link to my Homehub 1000 plan. Lol whatever...last time using SingTel Fiber, whenever they release newer wireless modem (2wire, PACE, Aztech) series last time, they will accept our request and offer free upgrade to newer modem and even come down setup for us FOC.

868L put in Carousell also nobody want to buy, look at the price range is just a dirt cheap router, what retail or worth at $319...that one how long ago. Seem like StarHub still not willing to partner with Asus instead they choose Linksys for the new supplier for routers, even when StarHub Engineer come down to my house to issue me the new replacement DIR 868L and diagnosed the request timeout issue last time, he also say just use your Asus router even though it's N only, it's still better than DLink 868L.

The "request timeout issue" can easily be resolved by STOP using STARHUB DNS.
You can try this on the DIR-868L router page 192.168.0.1 -> setup -> parental control -> select "OpendDNS@FamilyShield" -> save settings. Immediately you can see the difference.

As for Asus N router better than the DIR-868L, i will leave that to your personal experience. Personally I have upgraded to the firmware version 1.09SHC and this is the best version that they have rolled out. There are special instruction in dlink website before upgrading. Pls read the instruction 1st.
 
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curo

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I think getting a new router would be more of increasing wifi range and speed. I been using the new firmware for months too and it seems to be quite stable but then again I coonect via cable on my PC. Wifi only for mobile and tablet devices
 
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