Let me guess, brought from the infamous Sin** seller?
What is the brand/model of your universal remote? Cost?
Yes. Bought 3 sets from the same seller. To be fair, the one I bought in 2016, the remote control is quite responsive. The latest 2 I bought in 2017, the quality is bad.
I bought Logitech Harmony 350. $54, the cost is 2x the K2 box. Very responsive.

