Hello,
I am the new tenant of my place and I am having problems terminating the previous fibre service.
The current acount holder (met her once before I moved in) has left SG without terminating the Singtel fibre service. Now that I am taking over the tenancy of this place (new tenancy agreement), I want to terminate this account and apply for a nee service under my name.
I was told by Singtel to obtain an authorization from her, which I already have, and pay the outstanding balance before they can terminate the account. I don't want to pay the amount, it's kins of unfair for me to pay for someone who ran away from her contract.
Has anyone been in the same situation and can give me advice on what can I do?