M1 FIBRE BROADBAND DISCUSSION - Part 2

[badsector]

Very strange. I have a 500mbps plan. My download is 480mbps via wireless but upload is only 60mbps. Wtf! Is this issue at m1?

all good leh

 

[skpuppy]

Strange why my upload is so low

 

[watzup_ken]

Yes, I'd definitely go to the M1 shop to ask for assistance if no COVID19. I tried their signup page yet again, passed the number selection by selecting a $88 number which I don't even need(free fixed voice service without free number selection, good job!), then blocked by an "delivery method" which only has "self collect at M1 outlet" option. If I choose self collect, I can only collect from 3 outlets which are all far from me. This is so weird, someone from M1 need to do the ONT installation for me after I signup right? why need me to self collect?
So I finally gave up and went to myrepublic signup page. 10min all done no issues.

Lol. So in the end, you still need to go down to the store. Anyway, M1 closed down a lot of physical stores. So you don't get a lot of self collection options.

 

[watzup_ken]

Very strange. I have a 500mbps plan. My download is 480mbps via wireless but upload is only 60mbps. Wtf! Is this issue at m1?

Did you try with another device? Also try restarting your router/ONT as well.

 

[revhappy]

I just call M1 hotline, CSO told me the Router replacement program is only for 1gbps, not for 500mbps. Is this true?

Anybody who re connect m1 500mbps recently can confirm this?

Yes I read in their T&C the cso is right. But 500mbps they don't give router right? You need to top up, which is not worth it. You can get a Linksys EA8100 on carousel for $15. Buy 2 of them and set them up as a wireless repeater mesh, and you are good to go.

 

[bert64]

Very strange. I have a 500mbps plan. My download is 480mbps via wireless but upload is only 60mbps. Wtf! Is this issue at m1?

What router and client?
Perhaps you have a router which can transmit strongly, but a client device which transmits weakly. As such data from the router to your client can flow at high speed, but data from the client back to the router is much slower.

Test with a wired ethernet cable to rule out any problem with the ISP.

 

[xiangzeng]

yes, get your NRIC ready and go to the m1 shop to get a queue number and wait for your turn to talk to CSO and sign up. 4 years ago, I recontracted with M1 online and still has to go to the shop to complete the contract by signing on it. you will receive a lousy asus router unless you want to pay money to get an appropriate router.

 

[xiangzeng]

how is the speed of connection with starhub 1 gbps connection ? I am considering to move to an ISP that gives me good speed, my current m1 is now 7 years since year 2014. the speed of connection is getting worse recently. Thanks.

 

[xiangzeng]

I am using the new ax router by tplink since Nov 2020, price at that time is $386 at shopee.sg by costronic shop, excellent connection speeds with 2.5gbps port in and 8 lan ports out. I use cat 7 cable for lan connection

 

[dodongdodong]

yes, get your NRIC ready and go to the m1 shop to get a queue number and wait for your turn to talk to CSO and sign up. 4 years ago, I recontracted with M1 online and still has to go to the shop to complete the contract by signing on it. you will receive a lousy asus router unless you want to pay money to get an appropriate router.

May I know if this a lousy router??

 

[lobukong]

the reason that I wanted to switch from viewQwest to M1 was this. (ispspeedindex.netflix.net/country/singapore/)
Though I gave up on M1 I still suspect maybe it's good.

 

[xiangzeng]

rt-ac1200g+, I threw away one set I got in year 2017 and kept aside this set I got in year 2019. I am using tplink ax11000. good connection of wifi.

 

[xiangzeng]

you use stinktel or sinktel?

 

[xiangzeng]

better not to give me routers, I had 2 routers in previous 2 recontracts and threw away one set and kept away one set. I am using ax router by tplink ax11000. there is a billing and full offset in the monthly invoice.

 

[watzup_ken]

the reason that I wanted to switch from viewQwest to M1 was this. (ispspeedindex.netflix.net/country/singapore/)
Though I gave up on M1 I still suspect maybe it's good.

I was so exasperated with VQ's service and constant outages that I never looked back after moving to M1. It was the cheapest of the big 3 ISP then, but at least I don't face that much issue every year as compared to VQ.

 

[cscs3]

I will say the three major telcos are doing pretty well in terms of dealing with the WFH/HBL in the ** period.

Covid-19 is unprecedented. Dropping the bandwidth even to 500Mbps is still very respectable performance (I myself did not encounter that with my Singtel 1Gbps plan). You can see Google reduced YouTube quality from 4k/1080p to 480p in quite some areas because of Covid peak period.

Not true for M1 vs Starhub.
We did comparison of M1 and SH. Same floor, same equipment, just different unit on same floor. The different is clear even without any measurement thru those speed test sites.

 

[mun]

Not true for M1 vs Starhub.
We did comparison of M1 and SH. Same floor, same equipment, just different unit on same floor. The different is clear even without any measurement thru those speed test sites.

so what is the result of the tesing - m1 vs SH?

 

[bert64]

the reason that I wanted to switch from viewQwest to M1 was this. (ispspeedindex.netflix.net/country/singapore/)
Though I gave up on M1 I still suspect maybe it's good.

The information looks very out of date...
It talks about singtel dsl - do they even still have dsl service?
It also mentions a rate of 3.6mbps, which is much lower than you'd ever get these days.

 

[FireHobbit]

Coming on board from SH to M1. Lets see how is the whole xperience been like?

From sign up to the first appt, the whole ordeal been quite bad and the people in the chat and hotline just keep pushing the situation around without resolutions.

 

[lobukong]

The information looks very out of date...
It talks about singtel dsl - do they even still have dsl service?
It also mentions a rate of 3.6mbps, which is much lower than you'd ever get these days.

It's actually not outdate, Last Updated: April 2021. some details how they derive the ranking: ispspeedindex.netflix.net/about. They mention they'll include the ISP in the comparison if user population of that ISP is larger than 1%.

I assume Netflix should be fair and have enough data to plot the comparison.
Compare the ranking with this. www.speedtest.net/awards/singapore/
I find it quite interesting.