M1 FIBRE BROADBAND DISCUSSION - Part 2

[bert64]

Anyone setup IPv6 on Unifi USG or UDM/Pro? I just signed up with M1 and would like to know the Prefix Delegation size that M1 uses. Thanks

Prefix delegation size for M1 is /64

 

[Stingray72]

Prefix delegation size for M1 is /64

I will give it a try once the service is up and running. Many thanks!

 

[RikkoAnne]

hihi, not sure if this is the correct place to post, my M1 broadband connection kept dropping around afternoon to evening time ever since WFH started, sometimes once 1-2hours, sometimes every 5 minutes. Is this common? Called M1 and they checked and said there's nothing wrong with their service.
using ASUS RT-AX88U router. high floor (>30 floor).
My contract still has about 2 months before expiry; if this is common from M1 I will look for another provider.
Thanks in advance if anyone can shed some light on this!

 

[jasonho]

hihi, not sure if this is the correct place to post, my M1 broadband connection kept dropping around afternoon to evening time ever since WFH started, sometimes once 1-2hours, sometimes every 5 minutes. Is this common? Called M1 and they checked and said there's nothing wrong with their service.
using ASUS RT-AX88U router. high floor (>30 floor).
My contract still has about 2 months before expiry; if this is common from M1 I will look for another provider.
Thanks in advance if anyone can shed some light on this!

It happened to my bro M1 connection before. Even changing router doesn't help.

How long have you been on M1 and using the same modem? I suspect its the modem power supply as thats what happened to my bro. After they come down to change to a new modem, everything is stable.

 

[bert64]

hihi, not sure if this is the correct place to post, my M1 broadband connection kept dropping around afternoon to evening time ever since WFH started, sometimes once 1-2hours, sometimes every 5 minutes. Is this common? Called M1 and they checked and said there's nothing wrong with their service.
using ASUS RT-AX88U router. high floor (>30 floor).
My contract still has about 2 months before expiry; if this is common from M1 I will look for another provider.
Thanks in advance if anyone can shed some light on this!

This is not common and should not occur. As jasonho mentioned it might be caused by a faulty modem/ont. If the modem is faulty, M1 should replace it for you for free.

But such problems could also be caused by your own router or wifi signal which would not be M1's fault or within their remit to fix. Try with a wired connection to the router if you can, and see if problems still occur.

 

[FireHobbit]

My side at North East also facing this issue. my download and upload is 600Mbps and below and when the technician come down, it is shocking to hear that is the typcal speed when getting their 1Gbps plan.

anyone have any idea what is the committed speed for 1Gbps plan for M1?

 

[magix]

My side at North East also facing this issue. my download and upload is 600Mbps and below and when the technician come down, it is shocking to hear that is the typcal speed when getting their 1Gbps plan.

anyone have any idea what is the committed speed for 1Gbps plan for M1?

A lot factor. If you are using mainly wifi and on Wifi 6 u can get 700-800+

If you LAN and new computer 900+ no issue.

 

[bert64]

My side at North East also facing this issue. my download and upload is 600Mbps and below and when the technician come down, it is shocking to hear that is the typcal speed when getting their 1Gbps plan.

anyone have any idea what is the committed speed for 1Gbps plan for M1?

On wifi or wired?
I'm consistently able to pull more than 900mbps on wired, wifi varies between 400-600 or so depending on what device i'm using and where i'm using it in relation to the access point. In this case It's not the provider, it's inherent limitations of wireless technology.

 

[watzup_ken]

My side at North East also facing this issue. my download and upload is 600Mbps and below and when the technician come down, it is shocking to hear that is the typcal speed when getting their 1Gbps plan.

anyone have any idea what is the committed speed for 1Gbps plan for M1?

I am not sure if you are getting the speed when the device is connected via wired or wireless connection? If you want to know the actual speed, you need to test via wired connection, not wireless. Wireless connection speed is very subjected to any device interference, your router and your mobile device. So its not a good measure.

 

[FireHobbit]

i m so happy to see so much concern replies. For this is I am using my own devices and the m1 person is also testing and that m1 noc say that 600mbps is normal. he spoke about something on committed speed which is that range. i ask why wiredconnection should not be able to hit 900 plus he say noc say so and all is normal. i find this part totaly bizarre

 

[FireHobbit]

the m1 tech guy reset the router, reset the connection, reset the ont and even re create the profile. still same issues

 

[skpuppy]

This is not common and should not occur. As jasonho mentioned it might be caused by a faulty modem/ont. If the modem is faulty, M1 should replace it for you for free.

But such problems could also be caused by your own router or wifi signal which would not be M1's fault or within their remit to fix. Try with a wired connection to the router if you can, and see if problems still occur.

Thanks to Jason. I think I will call the technician down to check

 

[eauyong]

I am not sure if you are getting the speed when the device is connected via wired or wireless connection? If you want to know the actual speed, you need to test via wired connection, not wireless. Wireless connection speed is very subjected to any device interference, your router and your mobile device. So its not a good measure.

So right, similiar to "rubbish in, rubbish out" - term borrowed from HiFi reference now applicable to WiFi. The strongest Link is your starting point so in this case, the strongest is your wired access. Mine below is OK! (for ref.)

 

[P0TMKILLMAN]

which is 500MB plan is better, the M1 version or the Starhub version.
Which one come with free router.

 

[bert64]

which is 500MB plan is better, the M1 version or the Starhub version.
Which one come with free router.

As far as i'm aware, neither come with a free router. I believe M1 bundle a phone line whereas Starhub do not.

Don't worry about free routers, if the ISP is giving it away for free that should tell you something. You're much better off buying a decent router off the shelf. You'll have more choices, and you'll be able to reuse the router with any provider - some of the ones supplied by ISPs are locked to their service and become e-waste if you switch providers.

 

[ichinisan]

Any WiFi 6 router to recommend for 500mbps?

 

[FireHobbit]

I found this Router AC2350 AIOT super good deal

XIAOMI DVB4248GL AC2350 MI AIOT ROUTER

https://www.courts.com.sg/xiaomi-dvb4248gl-ac2350-mi-aiot-router-ip164082

 

[xiaofan]

Any WiFi 6 router to recommend for 500mbps?

Router recommendation will be the same for 500Mbps and 1Gbps.

Asus RT-AX58U/82U/86U, depending on your budget. Asus wins with features and long term support.

Right now Courts has very good offer for RT-AX86U and RT-AX82U.

 

[textshitpost]

As far as i'm aware, neither come with a free router. I believe M1 bundle a phone line whereas Starhub do not.

Don't worry about free routers, if the ISP is giving it away for free that should tell you something. You're much better off buying a decent router off the shelf. You'll have more choices, and you'll be able to reuse the router with any provider - some of the ones supplied by ISPs are locked to their service and become e-waste if you switch providers.

Godamn the linksys ea8100, need to unplug Ethernet and reboot to access 192168101(yet alone smart wifi) lest it be stuck on infinite waiting spining circle, and that means can't see who's connected, can't view recent wan connections/ports, no easy way to dis/reconnect to get a new IP(like my n56u Asus that just zombied on my with dead lan ports...wifi worked though till I reset it and locked myself out), can't adjust wifi tx power/beacon interval or whatever, ipv6 likely doesnt allow privacy extension standard, it's like a prison compared to padavan

 

[adderrs]

My side at North East also facing this issue. my download and upload is 600Mbps and below and when the technician come down, it is shocking to hear that is the typcal speed when getting their 1Gbps plan.

anyone have any idea what is the committed speed for 1Gbps plan for M1?

Yup, my situation is probably the same as yours.

My previous long-winded post detailing my wired connection speed - https://forums.hardwarezone.com.sg/...ussion-part-2.5658375/page-413#post-134529221

Anyway, long story short, the previous speed was:

• 250mbps to 360mbps between 6am to past midnight till around 1am+
• 920mbps between 2am to 6am

After escalating to M1, they did something at their backend. Called me the next day. Asked me to shut down my modem, router, etc. and wait for 10mins before rebooting.

Right after that, my day time speed has improved tremendously from 250mbps to now 600+mbps. Should I be happy? I guess I should. More than doubled previous speed during day time. My hunch still remains -- some very hardcore heavy user(s) in my block/neighborhood consuming all the bandwidth while M1's system in segregating bandwidth between different subscribers doesn't prove to be effective.

As always, all tests conducted with wifi disabled on router.