Dream Cruise is Docking In Singapore (Genting Dream)

Taurus66

Senior Member
Joined
Oct 31, 2019
Messages
737
Reaction score
390
You can try update your profile. The error was shown when trying to save after ticked/crossed the 4 final agreements.

The accuracy and properly filled fields of your profile are important especially when trying to do online check-in. Have read many complaints about unable to check-in due to issue like first and last names were reverse, or incorrect passport details etc.
I cruise at least once a month. No problem doing online check-in for my other 4 to 5 companions and myself. Already check-in my 24/12, 5/1, 18/2 and 2/3 trips. 😊
 

lilycll

Senior Member
Joined
May 7, 2018
Messages
2,012
Reaction score
498
I cruise at least once a month. No problem doing online check-in for my other 4 to 5 companions and myself. Already check-in my 24/12, 5/1, 18/2 and 2/3 trips. 😊
I guess most profiles already properly updated when cruise resumed to facilitate smooth check-in online so less error.

Nice but thought can only book max 3 active comp cruises?
 

Taurus66

Senior Member
Joined
Oct 31, 2019
Messages
737
Reaction score
390
I guess most profiles already properly updated when cruise resumed to facilitate smooth check-in online so less error.

Nice but thought can only book max 3 active comp cruises?
I saw someone shared that. That was pre-Covid19 arrangement too. I don't bother since they allowed me to secure another trip in March. 😊
 

vodka_supernova

Master Member
Joined
Jan 4, 2009
Messages
3,044
Reaction score
1,029
I encountered the problem with no refund in Year 2020 initially when I booked online. I managed to quote the staff's name and they returned me the PP eventually. I hope they have changed the policy now.
Ah alrightey. I have taken note of the cust svc rep's name as well just in case. Heh. Thanks for heads-up!
 

Taurus66

Senior Member
Joined
Oct 31, 2019
Messages
737
Reaction score
390
Ah alrightey. I have taken note of the cust svc rep's name as well just in case. Heh. Thanks for heads-up!
👌😊. I spoke to the staff awhile ago and told him my past encountered. He checked again and told me "returning PP for online booking" depended on the situation (he couldn't give example). BTW, online booking confirmation slip is generated by another department. Hence, I will only do online booking with PP if the discount is super good (e.g. 9/8/2021 4D3N at 3375PP). 😊
 
Last edited:

Winterdews

Senior Member
Joined
Sep 25, 2018
Messages
1,312
Reaction score
142
just arrive mbcc.. drop bags no q... swab test lift zero q.. now come up for swab test and next group is me. and i just arrive at 2.59pm.

Got cabin card at 3.47pm. Wed cruise quite smooth

MBCC staff say sun cruise most chaotic as alot want come early and create bottlenecks
 
Last edited:

Taurus66

Senior Member
Joined
Oct 31, 2019
Messages
737
Reaction score
390
just arrive mbcc.. drop bags no q... swab test lift zero q.. now come up for swab test and next group is me. and i just arrive at 2.59pm.

Got cabin card at 3.47pm. Wed cruise quite smooth

MBCC staff say sun cruise most chaotic as alot want come early and create bottlenecks
Enjoy your trip. I prefer Wednesday trip as compared to Friday trip. Dining Room Lower Western Restaurant lunch and dinner. Two tables of 牌九😊
 

Beachboz

Junior Member
Joined
Feb 12, 2019
Messages
4
Reaction score
0
Hi People,
i am going on board on Sunday. what will be the best time to go for my art as the timing given to me is 5 plus. TIA
 

mrpronoob

Junior Member
Joined
Sep 10, 2010
Messages
81
Reaction score
7
Nice! I've got complimentary cabin on 2 March. But for sure can't go coz of work. Sigh.

Saw this on the website too, am hoping the one on 6 Mar will be open for comp booking soon cause the recent comp cabin I got expires on 8 Mar. At least the website is back up now, it's interesting that they don't have a structured schedule to release the booking of comp rooms, the staff on the line said I need to call back everyday to ask :ROFLMAO:
 

mrpronoob

Junior Member
Joined
Sep 10, 2010
Messages
81
Reaction score
7
👌😊. I spoke to the staff awhile ago and told him my past encountered. He checked again and told me "returning PP for online booking" depended on the situation (he couldn't give example). BTW, online booking confirmation slip is generated by another department. Hence, I will only do online booking with PP if the discount is super good (e.g. 9/8/2021 4D3N at 3375PP). 😊
Wow that's a really good deal! Do they usually send emails for such promotions or do we have to check the website periodically?

Noticed you play 牌九, tried it for the first time on my recent cruise but it seems to be pretty disadvantageous to us with the 5% tax on wins. TP accumulation is on the slow end too. Is there anything that I'm missing?
 

Taurus66

Senior Member
Joined
Oct 31, 2019
Messages
737
Reaction score
390
Wow that's a really good deal! Do they usually send emails for such promotions or do we have to check the website periodically?

Noticed you play 牌九, tried it for the first time on my recent cruise but it seems to be pretty disadvantageous to us with the 5% tax on wins. TP accumulation is on the slow end too. Is there anything that I'm missing?
You can only check the website for good deal.

March complimentary room via hotline booking will probably release on 1st Jan.

牌九 is a passing time game. Hence, not much TP. You are very lucky if you can win 10 times of your per bet amount. Only Jackpot or High Roller Baccarat will earn more TP.
 

wira

Supremacy Member
Joined
May 6, 2000
Messages
5,747
Reaction score
763
anyone idea what is difference between PP and TP for RWAS ?

Noticed i got 4500 PP but expiring end 2021. will it auto renew if i am going cruise this weekend and earn more points ?

Also noticed my TP is gone ? I think i have around 9 TP last time.
 

bigherosg

Senior Member
Joined
Mar 17, 2020
Messages
1,756
Reaction score
279
anyone idea what is difference between PP and TP for RWAS ?

Noticed i got 4500 PP but expiring end 2021. will it auto renew if i am going cruise this weekend and earn more points ?

Also noticed my TP is gone ? I think i have around 9 TP last time.
PP is like money. 76pp = $1, can use to pay yr gratuties n charges on yr sailpass or redeem/booking of rooms, TP basically is just yr membership tier
 

lilycll

Senior Member
Joined
May 7, 2018
Messages
2,012
Reaction score
498
anyone idea what is difference between PP and TP for RWAS ?

Noticed i got 4500 PP but expiring end 2021. will it auto renew if i am going cruise this weekend and earn more points ?

Also noticed my TP is gone ? I think i have around 9 TP last time.

PP or Plus Point is like a reward point where you can use to redeem cabin, purchase onboard or even pay for gratuity/taxes. You earn PP from gaming onboard. It is valid between 6 to 12mths and you should be able to see their expiry date on RWAS website.

TP or Tier Point is use toward membership level or tier like Silver (6TP), Gold (60TP) or Platinum (600TP). You earn TP from gaming (accumulate same time) and think is reviewed every 6mths (maybe reset every Jan and July). This mean if you managed to earn 6TP within the 6mths, you will be upgraded to Silver TIer card or 60TP to Gold Tier. Thereafter the membership Tier will be valid for next 6mths. During the new period you need to earn similar TP to maintain same Tier status otherwise will be downgraded.
 

Taurus66

Senior Member
Joined
Oct 31, 2019
Messages
737
Reaction score
390
PP valid for 12 months from the trip you earned. TP reset every 6 months. Hence, I will always gamble lesser in December and June when I already clocked 60TP to maintain Gold status for next 6 months.😊
 

andy_sg_123

Member
Joined
Sep 2, 2009
Messages
168
Reaction score
2
Hi,
Understand is a requirement to bring passport & IC /birth cert for boarding. Passport I can understand, but why IC or Birth Cert? Did they really insist on this?
 

lilycll

Senior Member
Joined
May 7, 2018
Messages
2,012
Reaction score
498
Hi,
Understand is a requirement to bring passport & IC /birth cert for boarding. Passport I can understand, but why IC or Birth Cert? Did they really insist on this?

Passport does not have residential address so IC/BC will help to proof the same house hold.
 

wira

Supremacy Member
Joined
May 6, 2000
Messages
5,747
Reaction score
763
Hi,
Understand is a requirement to bring passport & IC /birth cert for boarding. Passport I can understand, but why IC or Birth Cert? Did they really insist on this?
i never need to show birth cert so far after many cruise trips though.
 

playplay

Member
Joined
Jul 30, 2001
Messages
367
Reaction score
16
oops. i am also on the same cruise as you. arriving today. I reached mbcc at 3.45pm, swab test had 1 zone full waiting for results. check in also no queue. but when onboard, all the shows for the day are fully booked. only booked lumiere the next day.

my neighbour managed to get 3 consecutive rooms booked. i asked her how she manage to get 3 rooms side by side. she say she went 6th floor reception to request for room change. so all the 3 rooms balcony partition are opened up. no charge for that request.

Enquired on the earn and redeem voucher redemption for TP earned. only valid for 30 days. The ship is fully booked in january, no point redemption as the redemption for spa, free wifi premium and f&b voucher valid for 30 days only.
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top