Many DBS Bank/POSB branches with manned counter services have either closed or been replaced with ATM-only booths.

[tanakow]

Yes…my parents complain to me too. Neighbours first? …more like money first

Face the reality. Unless your parents have few hundred $K, don't expect to be treated like king. These older folks are the one that cost most to service as far as the banks are concerned.

 

[ramlee]

Face the reality. Unless your parents have few hundred $K, don't expect to be treated like king. These older folks are the one that cost most to service as far as the banks are concerned.

But we have been their customers for many many years le

 

[Itsnotfunny]

KP so much you go volunteer be customer facing staff lah because cannot find enough manpower for the job turns automation, just like the cleaners for self returning tray.

It’s abt how much u willing to pay. UOB and OCBC did not cut as many branches. Why they can?

 

[bombshell]

Good la, banks shld not be a place for poomers to past their time queuing to update their passbook daily.

 

[CSNation]

That is why DBS huat mah.

Much less rental, fire all counter staff, need pay less for Cisco armed police etc.

That's why profits gaogao. They cut a lot of cost.


Sent from my toilet bowl

 

[drkcynic]

The edmwer who likes to queue at the counters to update his bankbook will be extremely disappointed.

 

[CyberTan]

The edmwer who likes to queue at the counters to update his bankbook will be extremely disappointed.

It least some motivation to go out. Than stay at home at all times are bad for health, including elderly

 

[drkcynic]

It least some motivation to go out. Than stay at home at all times are bad for health, including elderly

That guy is not a boomer. That's the funny part.

 

[marksnow44]

Those counter and branch staff are removed for 2 reasons:
1. Make sure Sinkies join the Grab team
2. Sinkies go then more FTRash can come for the higher valus jobs, like online banking, programming, ....

 

[greentiger]

Why they cut cost at so many areas but giving the worst interest for FDs

Yes.

Their fixed deposit rates are the lowest.

When was the last time you see them advertise promotions for fixed deposit?

 

[blacklotus]

Yes.

Their fixed deposit rates are the lowest.

When was the last time you see them advertise promotions for fixed deposit?

1980 for 8.5% pa FD rate

 

[pwongkk]

Change bank. When they closed the manned branch at my side, I switched to other banks.

Every month I just transferred $$$ over for the atm convenience only. Supermarkets now accept paynow and those banks not in the NETs group can use the bank's app to pay. No further advantage to use POSB/DBS.

Besides my company has a tie up with another bank. Those crediting to this bank gets their pay few days earlier.

 

[86technie]

A good example will be my area, Jurong west street 52 POSB branch closed all it's manned counter
to digital. Uncle and aunties who still use passbook and want to update, have to go to ATM
to do it thus hogging some of the ATM in the area.

Last time when got manned branch, don't have such situation unless the branch is closed
on Sunday than people go ATM update their passbook. Jurong point branch queue became even longer
when the JW branch closed.

SG want to go Digital is fine but we still have a aging population.
While younger gen use ibanking but does some Uncle or aunties know how to use ibanking?

 

[pwongkk]

Unfortunately, it's only natural how thing going to happen that way... Imagine with digitalization and every transactions done online... The need for physical teller counters will reduce.

I did not go to any bank branches for years and yet I had so many bank transactions done through phone calls and online transactions...

We have to move on with the computer age... Some physical tellers will remain but their numbers will reduce significantly.

So question is how does having foreign trash or economic refugees here create jobs as claimed by pappies?

How much of db-ass work are outsourced?

 

[pwongkk]

A good example will be my area, Jurong west street 52 POSB branch closed all it's manned counter
to digital. Uncle and aunties who still use passbook and want to update, have to go to ATM
to do it thus hogging some of the ATM in the area.

Last time when got manned branch, don't have such situation unless the branch is closed
on Sunday than people go ATM update their passbook. Jurong point branch queue became even longer
when the JW branch closed.

SG want to go Digital is fine but we still have a aging population.
While younger gen use ibanking but does some Uncle or aunties know how to use ibanking?

The reduction of manned tellers can start to gradually reduce after 10 years when the boomer generation ages and are no longer fit to go to the banks. Phasing out fully in 15 year's time is just right. Now is still too early.

 

[pwongkk]

KP so much you go volunteer be customer facing staff lah because cannot find enough manpower for the job turns automation, just like the cleaners for self returning tray.

Pappies say must have foreigners as they create jobs. So another empty promise again.

 

[pwongkk]

The most detested part of queuing in the bank is those pests will come try sell you insurance and investment products. Maybe it was one of the strategy to earn more $$$ and at the same time grt people off the queue.

The edmwer who likes to queue at the counters to update his bankbook will be extremely disappointed.

 

[keenklee]

IMHO.
Nothing new, they have done it before.

 

[lifeisinforashock]

Retrench all the sinkie aunties mannin the counters.

 

[Arshavin2015]

Forum: Long queues due to fewer manned bank branches​

https://www.straitstimes.com/opinion/forum/forum-long-queues-due-to-fewer-manned-bank-branches

Waste time bank.

Usually business treat their customer biggest.
But only in Singapore, customers of banks are given worst treatment.

We put money in banks but during fraudulent transaction, banks give all kind of reasons not their faults but customer faults.
Then their directors r paid millions annually.