Anybody used Microsoft dynamics 365 before?

[KnobKnob]

I heard it's an integrated ERP and CRM tool.

But how good is it compared to using multiple applications in an organization?

 

[KnobKnob]

Anybody???

 

[questsohai]

top up a bit get SAP business One

 

[KnobKnob]

top up a bit get SAP business One

Company on budget leh...have to use this

 

[lowsesbbfa]

I heard it's an integrated ERP and CRM tool.

But how good is it compared to using multiple applications in an organization?

Don't always believe the hype...

 

[KnobKnob]

Don't always believe the hype...

You got use before??

 

[imanf_m]

so using it for your business’ CRM and ERP?

 

[KnobKnob]

so using it for your business’ CRM and ERP?

Yup most likely so

 

[tatsit]

top up a bit get SAP business One

my company everyone complain SBO

 

[KnobKnob]

my company everyone complain SBO

Complain about what?

 

[N4E.SI]

My company switched from SF to D365. Bloody ****** up CRM. The UI is designed by idiot. Need to click many steps to achieve 1 task. Always got drop-down for things which have no options.

 

[N4E.SI]

For example last time to order 1 burger, I need to click only 3 steps.

Now need to click 7 steps to order the same burger.

1) Choose bun > only white bun avail (no other options but put the stupid drop down field mandatory to choose)'

2) Choose protein > chicken, beef or fish

3) Choose spicy or non-spicy > only non-spicy, want chilli ownself add later

4) etc etc

Damm long winded or mafan

 

[tatsit]

Complain about what?

unable to bulk/batch process

when there is a data change, have to do one by one.

e.g. price revision due to inflation, price for 9999999999999999999999999999999999999999 parts have to manually change one by one

or if want to do price check for 99999999999999999999999 parts, have to query one by one

or if there is a creation of 999999999999999999999999999999999999 parts, have to do one by one

personally, i do not use SBO, i only hear my colleagues complain, saying this day and age still doing mindless data entry.

 

[KnobKnob]

My company switched from SF to D365. Bloody ****** up CRM. The UI is designed by idiot. Need to click many steps to achieve 1 task. Always got drop-down for things which have no options.

Hmm no other options also must have drop down??

Abit funny right? Could it be the person in charge of implementing this software in your organization never communicate properly with vendor?

 

[KnobKnob]

unable to bulk/batch process

when there is a data change, have to do one by one.

e.g. price revision due to inflation, price for 9999999999999999999999999999999999999999 parts have to manually change one by one

or if want to do price check for 99999999999999999999999 parts, have to query one by one

or if there is a creation of 999999999999999999999999999999999999 parts, have to do one by one

personally, i do not use SBO, i only hear my colleagues complain, saying this day and age still doing mindless data entry.

Hmm can't do data extract and change in excel then re-upload one shot?

 

[haiyata]

TS, ERP vs individual application is more complex to explain but for simplicity sake, see below:

- for individual applications you will need to consolidate the different results from each application on your own. (so more time is needed)

- an ERP system is supposed to help you to get the consolidated results automatically. (saving time)

- As per some people in the thread says that many clicks to do 1 operation, note that this might increase overhead for administrative tasks. (more time)

End up, no time is saved on ERP.

-> Proposed you do proper integration on your individual application will be easier since you said budget.

If got deep pockets, got for those that can customized to your business workflow.

 

[zheng]

I heard it's an integrated ERP and CRM tool.

But how good is it compared to using multiple applications in an organization?

pay n pay every year?

 

[KnobKnob]

TS, ERP vs individual application is more complex to explain but for simplicity sake, see below:

- for individual applications you will need to consolidate the different results from each application on your own. (so more time is needed)

- an ERP system is supposed to help you to get the consolidated results automatically. (saving time)

- As per some people in the thread says that many clicks to do 1 operation, note that this might increase overhead for administrative tasks. (more time)

End up, no time is saved on ERP.

-> Proposed you do proper integration on your individual application will be easier since you said budget.

If got deep pockets, got for those that can customized to your business workflow.

Seems like that company die die want leh. Move from dynamics 2012 to dynamics 365

 

[haiyata]

Seems like that company die die want leh. Move from dynamics 2012 to dynamics 365

if this is directive from your boss, tell him/ her to do proper POC.
If your boss still think it is good after POC, then LLST and accept it.

 

[dungeon_master]

Dynamix is good

Best to run under Azure

Best to run MS DOS 365 for best results