Starhub 1Gbps Fibre Review

siegeholler

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thinking to move from singtel 1gbps to StarHub 500mbps cos no recontract deal for singtel

any feedback on StarHub 500mbps?
 

xiaofan

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thinking to move from singtel 1gbps to StarHub 500mbps cos no recontract deal for singtel
any feedback on StarHub 500mbps?

Starhub 500Mbps is fine.

As for SingTel, you have to talk to SingTel to get recontract deals. The reported current recontract deal is S$40.40 for 1Gbps, free WiFi 6 AX5400 router or mesh node.
 

siegeholler

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Starhub 500Mbps is fine.

As for SingTel, you have to talk to SingTel to get recontract deals. The reported current recontract deal is S$40.40 for 1Gbps, free WiFi 6 AX5400 router or mesh node.


thanks. should I call or go to singtel store?

does StarHub have ONR? cos I'm using singtel in db box etc
 

xiaofan

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thanks. should I call or go to singtel store?

does StarHub have ONR? cos I'm using singtel in db box etc

Starhub does not use ONR (other than the 10Gbps UltraSpeed Trial) but rather uses ONT for 500Mbps/1Gbps/2Gbps plans. So you need an extra router in the DB box. But then you gain the flexibility on the main router selection. Singtel ONR feature is very basic as you can not even set up custom DNS.

As for SIngtel recontract deals, usually you need to call Singtel (or WhatsApp) and negotiate with them. You can ask in the Singtel thread.
 

Bertrand Traore

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need some advice here. everyday without fail i have disconnection at 3pm, 9pm, 3am, 9am with increased 1-2min on a daily basis.

for eg: today 3pm,9pm,3am,9am
tmr 3.02pm, 9.02pm, 3.02am, 9.02am

has been ongoing for awhile now. changed the router previously after complaining to SH but same issue persist. any idea what could be the cause?
 

Fronsac

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need some advice here. everyday without fail i have disconnection at 3pm, 9pm, 3am, 9am with increased 1-2min on a daily basis.

for eg: today 3pm,9pm,3am,9am
tmr 3.02pm, 9.02pm, 3.02am, 9.02am

has been ongoing for awhile now. changed the router previously after complaining to SH but same issue persist. any idea what could be the cause?
If it happens only on wifi it is likely to be wifi channel scan that some router do on regular basis on fixed timing, if it includes cable then I have no idea.
 

mun

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need some advice here. everyday without fail i have disconnection at 3pm, 9pm, 3am, 9am with increased 1-2min on a daily basis.
for eg: today 3pm,9pm,3am,9am
tmr 3.02pm, 9.02pm, 3.02am, 9.02am
has been ongoing for awhile now. changed the router previously after complaining to SH but same issue persist. any idea what could be the cause?

I had similar issue - router reboot randomly when i switched over to SH from ST. I thought my router was old cos I re-used the router back then. Thus, I bought a new router but the issue did not go away. I tried changing router settings until I turned off IPv6 on WAN then the random reboot stopped. It has been stable since then over a year. You might want to try and see if it helps for your case. good luck
 

xiaofan

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I had similar issue - router reboot randomly when i switched over to SH from ST. I thought my router was old cos I re-used the router back then. Thus, I bought a new router but the issue did not go away. I tried changing router settings until I turned off IPv6 on WAN then the random reboot stopped. It has been stable since then over a year. You might want to try and see if it helps for your case. good luck

That is interesting.

So far I only know Linksys EA8100 has the problem with Starhub IPv6 based on the reports.

What are your new and old router which have problems with Starhub IPv6.
 

xiaofan

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old router = Linksys Velop
new router= TP-Link Deco X68

Interesting. I am not so surprised that your old Linksys Velop has issues with IPv6 since Linksys EA8100 also has problems with Starhub IPv6. I am a bit surprised that TP-Link Deco X68 (which is relatively new router) also has issues with Starhub IPv6.

Thanks for the sharing.
 

Bertrand Traore

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If it happens only on wifi it is likely to be wifi channel scan that some router do on regular basis on fixed timing, if it includes cable then I have no idea.
im on lan cable but same issue

I had similar issue - router reboot randomly when i switched over to SH from ST. I thought my router was old cos I re-used the router back then. Thus, I bought a new router but the issue did not go away. I tried changing router settings until I turned off IPv6 on WAN then the random reboot stopped. It has been stable since then over a year. You might want to try and see if it helps for your case. good luck
i just switched off my ipv6 but havent got the chance to test it. will test it tomorrow evening. thanks though, will update here again
 

ferocity

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Looking to get some opinions from experts here.

Currently i am on Starhub 1gb fibre bb and fibre tv(old samsung black set-top box) and using the Linksys EA8100 router issued by them back when i signed up for the plan. I am thinking of changing to a Wifi 6 capable router and saw many M1 issued TP-Link AX72 being dumped on carousell for below $100.

I am living in a 3 room flat and mainly use WIFI with no more than 5-6 devices connected at once so i don't really need a router that is too fancy or powerful. Might consider jumping ship to simba 2.5gb broadband when they launch so i feel the TP-Link AX72 suits my current and future needs nicely. I am assuming those M1 issued TP-Link AX72 should not have issues working on starhub fibre bb but is there a need for me to call up starhub and inform them about the router change? Any other recommended alternatives to the AX72 at around $150?
 
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iduncheckmail

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Looking to get some opinions from experts here.

Currently i am on Starhub 1gb fibre bb and fibre tv(old samsung black set-top box) and using the Linksys EA8100 router issued by them back when i signed up for the plan. I am thinking of changing to a Wifi 6 capable router and saw many M1 issued TP-Link AX72 being dumped on carousell for below $100.

I am living in a 3 room flat and mainly use WIFI with no more than 5-6 devices connected at once so i don't really need a router that is too fancy or powerful. Might consider jumping ship to simba 2.5gb broadband when they launch so i feel the TP-Link AX72 suits my current and future needs nicely. I am assuming those M1 issued TP-Link AX72 should not have issues working on starhub fibre bb but is there a need for me to call up starhub and inform them about the router change? Any other recommended alternatives to the AX72 at around $150?
No need to inform isp when change router .
in fact, no need to change router at all if you have no issues . Normal casual user will not feel the diff when moving from wifi5>6.
And by the way , your client devices need to be wifi6 capable too. So change router , change devices too.
 

ferocity

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No need to inform isp when change router .
in fact, no need to change router at all if you have no issues . Normal casual user will not feel the diff when moving from wifi5>6.
And by the way , your client devices need to be wifi6 capable too. So change router , change devices too.
Recently changed mobo on PC and now can support up to WIFI 6e thats why considering switch to wifi 6 router. Currently with my PC connect to 5ghz band wifi, speedtest results hover between 550-580mbps. I am assuming by changing to wifi 6 router i will probably get closer to the capped out 1gb speeds.
 
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