In NPC thread IAC12m mm talked about how she escalated her case with HDB to spur them into action, maybe you can check with her what she did
Bang table. Nice guys they won't give face
CCing the top brass helps a lot.
In fact I have not seen one incident whereby you don't get an immediate reply when the highest ranked ***** are CCed in the email, especially if your tone is ultra aggressive.
Just check the latest document they request, at least this time round one more reasonable, the previous one really is ???.
Hope they don’t boomerang back ask the previous document again then should be ok, just time issue.
And cannot cc top brass de rah, our govt the chao kuan you all don’t know meh, how to get the so called top brass contact.
Nowadays even customer service contact also don’t have, they only got one feedback form on their website and a generic application enquiry hotline for the hfe application.