For Samsung Watch (Health) App users, does your Healthy 365 records (much) lesser steps than what your Samsung recorded?

Jurong640

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I always use to get ntuc vouchers or Mr bean


S23 ultra red.
last month, a roadshow person told me to redeem healthy 365 vouchers instead of NTUC vouchers. She mentioned that Healthy365 vouchers can redeem at guardian, 7 eleven, cathay, cold storage, fairprice, giant, greendot, hillion mall, koi, liho, prime supermarket, sheng siong, unity and more. Whereas NTUC vouchers only can use at NTUC fairprice
 

gapboy

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last month, a roadshow person told me to redeem healthy 365 vouchers instead of NTUC vouchers. She mentioned that Healthy365 vouchers can redeem at guardian, 7 eleven, cathay, cold storage, fairprice, giant, greendot, hillion mall, koi, liho, prime supermarket, sheng siong, unity and more. Whereas NTUC vouchers only can use at NTUC fairprice
cool i will try to redeem h365 next time
 

twisti

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How come suddenly cannot sync today? Keep showing 0 steps. My galaxy watch 6 recorded 4k steps. Delete and reinstall samsung health and healthy 365 app also same
 

gapboy

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How come suddenly cannot sync today? Keep showing 0 steps. My galaxy watch 6 recorded 4k steps. Delete and reinstall samsung health and healthy 365 app also same
you changed phone? devices? make sure you select the correct phone and watch
 

twisti

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you changed phone? devices? make sure you select the correct phone and watch
No, didn't change my devices recently. Phone is A54. Last night still able to sync. Today I want to sync and it no longer works, keep showing 0 steps when the watch recorded 4k steps
 

gapboy

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No, didn't change my devices recently. Phone is A54. Last night still able to sync. Today I want to sync and it no longer works, keep showing 0 steps when the watch recorded 4k steps

check your permissions on samsung health to h365 steps count



 

twisti

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check your permissions on samsung health to h365 steps count



I turn off all permissions om samsung health to h365 and enabled again. Also restart watch and phone. Seems able to sync now. But there is another problem - each time h365 sync the numbers increased. Now become 46,519 steps and 506 mins MVPA

H365 app ki siao? Samsung health app shows 5,347 steps

QPTxP35.jpeg
 

gapboy

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I turn off all permissions om samsung health to h365 and enabled again. Also restart watch and phone. Seems able to sync now. But there is another problem - each time h365 sync the numbers increased. Now become 46,519 steps and 506 mins MVPA
H365 app ki siao? Samsung health app shows 5,347 steps

lol mine is normal..506 mins mvpa ?? wow



 

Jurong640

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I turn off all permissions om samsung health to h365 and enabled again. Also restart watch and phone. Seems able to sync now. But there is another problem - each time h365 sync the numbers increased. Now become 46,519 steps and 506 mins MVPA

H365 app ki siao? Samsung health app shows 5,347 steps

QPTxP35.jpeg
what. 506mins mvpa. that's 8.4h of intense workout. What you do sia 😏
 

twisti

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what. 506mins mvpa. that's 8.4h of intense workout. What you do sia 😏

The steps and mvpa keep increasing each time i sync. Now the h365 app says i clocked 50,000 steps and 915 mins of mvpa. Siao one. Dunno what went wrong with the app today

Samsung health shows 10,445 steps and 110 mins active time
 

Jurong640

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The steps and mvpa keep increasing each time i sync. Now the h365 app says i clocked 50,000 steps and 915 mins of mvpa. Siao one. Dunno what went wrong with the app today

Samsung health shows 10,445 steps and 110 mins active time
what galaxy watch is that. your watch is helping you to earn mvpa daily. today i went gym to run for 47 mins straight, opnly got 49min mvpa. total 14k steps today.
 

twisti

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what galaxy watch is that. your watch is helping you to earn mvpa daily. today i went gym to run for 47 mins straight, opnly got 49min mvpa. total 14k steps today.

Galaxy Watch 6. Today suddenly encounter this weird problem, H365 data totally wrong. Previously no issues syncing
 

dodongdodong

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last month, a roadshow person told me to redeem healthy 365 vouchers instead of NTUC vouchers. She mentioned that Healthy365 vouchers can redeem at guardian, 7 eleven, cathay, cold storage, fairprice, giant, greendot, hillion mall, koi, liho, prime supermarket, sheng siong, unity and more. Whereas NTUC vouchers only can use at NTUC fairprice
I prefer Fairprice cos its just 1min walk from my block. Guardian is 2min walk
 
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Amuroraysg

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i got issue sync with galaxy watch 6 classic with H365... when i try to setup the tracker it ask me to select the device.. i choose my watch.. and nothing updated.. samsung health show step but H365 nothing.. permisson all turn on i wonder what wrong.. anybody have similar experience?
 

gapboy

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i got issue sync with galaxy watch 6 classic with H365... when i try to setup the tracker it ask me to select the device.. i choose my watch.. and nothing updated.. samsung health show step but H365 nothing.. permisson all turn on i wonder what wrong.. anybody have similar experience?
Normally is on h365 you choose the wrong tracker ie. watch model since the older ones are always there when you change devices or phone. I advice you to look through the device list on H365 > Samsung health device list.
 

Amuroraysg

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Normally is on h365 you choose the wrong tracker ie. watch model since the older ones are always there when you change devices or phone. I advice you to look through the device list on H365 > Samsung health device list.
yeah after wait it out now showing.. i think the sync button does nothing.. they suka suka update step and some more not correct amount.. i will wait it out and see...
 
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