MyRepublic fibre - Part 5

[Elijahonli]

is anyone internet down?

 

[froztheart]

lucky for you. my contract is still long. MR was very good before SH took over. i didnt had any speed issues before until recently...

Ever since takeover by SH, its to the gutters.

 

[cloudangel]

mine isn't (living in north west) but its craaaazy slow today......... websites taking quite awhile to load

 

[cloudangel]

lucky for you. my contract is still long. MR was very good before SH took over. i didnt had any speed issues before until recently...

Seems like singtel also have a 1+1 gamer plan and the price is also quite competitive

 

[rubicon]

I noticed the same thing...around 830pm like clockwork the streaming speed as measured by fast.com and speedtest goes down a lot to unusable

 

[kashix]

wa sibei jialat, MR going down slope, youtube slow, alot of videos all are not loading, wdf is going on man ...

 

[Eon]

Very bad recently. since early May, gaming to US server can get 1+k pings. Last night was so terrible (up to 1k ping) that I need to game over vpn which reduces the ping to ~300ms. Can see that it’s a MR issue.

 

[cyberet]

https://myrepublic.net/sg/outage-notification-and-updates-broadband-voice-network/

looks like 7 July

 

[cloudangel]

Very bad recently. since early May, gaming to US server can get 1+k pings. Last night was so terrible (up to 1k ping) that I need to game over vpn which reduces the ping to ~300ms. Can see that it’s a MR issue.

Yup... have been using surfshark as a temporary fix as well... so its definitely not a international routing issue but a MR issue.

 

[cyberet]

email their customer service with the traceroutes results to highlight to them. else they won't know.

 

[cloudangel]

their CS is total crap..... called their tech support and waited like 30mins and nobody picked up. Emailed them and requested a callback and no one called (about a week now)

 

[robolee]

their CS is total crap..... called their tech support and waited like 30mins and nobody picked up. Emailed them and requested a callback and no one called (about a week now)

don't bother calling la. their CSO are non existence
There was once my internet down for hours and i call their hotline got hold for more than 6 hours.
So i play the waiting game, put phone on speaker mode and do other stuff
but that was years ago and happen 2 to 3 time.

 

[Solkarnar]

After 10 years, im thinking of switching out too. Their quality has gone to **** after the Starhub merger.

 

[cyberet]

looks like all the ISPs in SG have bad customer service

 

[cloudangel]

Well my experience with Red S was decent... sure sometimes it takes awhile to get thru their tech support but they do pick it up eventually and their technicians do promptly come down

 

[cyberet]

Well my experience with Red S was decent... sure sometimes it takes awhile to get thru their tech support but they do pick it up eventually and their technicians do promptly come down

my experience with the Red one was the worst

Puke blood with dealing with their CS. Always ask me do stupid things like a clown. Route traffic to HK and back to SG. Its always customer's fault and ONR is not suitable for my usage needs.

 

[Mach3.2]

Route traffic to HK and back to SG

bro their ******* practice of routing traffic to HK and back affects me even when I'm not their customer because M1 buys IP transit from Singtel for IPv6

 

[xiaofan]

bro their ******* practice of routing traffic to HK and back affects me even when I'm not their customer because M1 buys IP transit from Singtel for IPv6

Do you know why M1 decided to do that for IPv6, kind of strange. Is it because M1 also kind of treat IPv6 as second class citizen and give the bad route to IPv6 through Singtel and not IPv4? ...

 

[ZergRush]

Im definitely going to switch out of MR when my contract is up. MR feels like another case of SIMBA. I think i would rather pay abit more and stay on a more stable established telco.

I cant even terminate now. The chat doesn't reply. They just refuse to let peope terminate

 

[Mach3.2]

Do you know why M1 decided to do that for IPv6, kind of strange. Is it because M1 also kind of treat IPv6 as second class citizen and give the bad route to IPv6 through Singtel and not IPv4? ...

No idea. The /128 address i got on the WAN interface doesn't really experience this, but the routed /64 have some asymmetric routing issue going on with Hurricane Electric (HE) because Singtel buys IP transit from HE in HK (not in SG) and advertises their customer routes to HE over at HK.

Since IP transit providers will usually prioritise customer routes over routes learned from IX/peers to earn money, incoming traffic from HE will automatically go to HK before coming back to SG via Singtel. Outbound is fine, goes through Equinix IX in SG to HE.

If you can't already tell, I ***** love Singtel